What is banking?

Banking involves a variety of financial services. From providing a secure place for customers to store their money to providing loans and other financial services, banks are amongst some of the biggest companies in the world.


  • Cashier
  • Credit Manager
  • Customer Adviser
  • Business Advisor
  • Retail Bank Manager

What skills do you need to work in banking?

  • Numerical dexterity
  • Excellent attention to detail
  • Ability to use banking software and information technology
  • Effective communication and interpersonal skills
  • Excellent customer service skills

Where do banking professionals work?

Banking professions will often specialize in one of the following areas:

  • Retail banking
  • Insurance
  • Corporate finance
  • Investment banking

Typical work activities

  • Serving customers
  • Handling cash and recording receipts and payments
  • Advising customers on banking products
  • Selling products to customers
  • Managing, training and recruiting employees
  • Making investment decisions

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