Applications Support Engineer

MTN Zambia

Job Title: Applications Support Engineer

Responsibilities

  • Work with the team and to deliver data products and provide business insights through data analysis.
  • Carry out customer analytics required for execution of offers.
  • Ensure compliance of internal SLA between application team and business.
  • Identify, analyze, and interpret trends or patterns in complex data sets.
  • Support marketing sections and in the execution of data analyses.
  • Carry out detailed data mining, reporting, and delivering market/trend analyses to the business.
  • Extract data from various applications and systems, manipulates and explores data, produce analyses using Microsoft Access, Excel, SAS/SQL, etc.
  • Independently research, organise and analyse technical information and prepare reports & recommendations

Candidates Requirements

  • Bachelor’s Degree e.g. B Sc. or Business qualification or equivalent
  • At least 2 years experience of Data Mining, SQL
  • At least 2 years experience in a similar management position, in dynamic and fast-moving industries
  • Advanced knowledge of Excel
  • Data Analysis
  • Troubleshooting, analytical, logical, critical thinking and problem solving abilities

Applications should be e-mailed to [email protected]  Please indicate the job title in the subject of you e-mail and use your full name and the job title you are applying for as the filename of your application. Application should consist of your letter and CV only, in a single document. Hand delivered or posted applications will not be accepted and closing date for accepting applications is 26/04/2017.

Ensure that you mention www.gozambiajobs.com as the source of this job advert.

Note that only shortlisted candidates will be contacted.

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