Data Collector of HIV assessment

University Research Co., LLC (URC)

Hours: Consultant, Part-time, Eligible for Overtime (total 17 days with possible extension, if required)

Location: Variable, URC Offices in Zambia

Salary: Commensurate with required experience and


Reports to: MNCH Technical Unit Lead of USAID ASSIST Project, Chief of Party for USAID ASSIST Zambia Project and Assessment Coordinator

University Research Co., LLC (URC)

URC is a global company dedicated to improving the quality of health care, social services, and health education worldwide. With a non-profit affiliate, the Center for Human Services (CHS), URC manages projects in over 45 countries, including the United States.

Established in 1965, URC offers a range of technical assistance to strengthen health and social systems and service quality by empowering communities and health workers to identify and scale up locally appropriate solutions to critical problems. Internationally, we expand access to and improve the quality of services addressing maternal, newborn, and child health; infectious diseases, including HIV/AIDS, TB, and malaria; reproductive health and family planning; food and nutrition; and vulnerable children and families. In the US, we focus on improving communication related to issues like substance abuse, with a particular focus on reaching underserved populations.

URC’s mission is to provide innovative, evidence-based solutions to health and social challenges worldwide. Please join us in carrying out our mission (

Division & Project Overview:

The Quality and Performance Institute (QPI) is a division of URC that has implemented quality improvement and operations research programs in health care since 1981 and continues to be at the cutting edge of health care improvement work in countries around the world.

The USAID Applying Science to Strengthen and Improve Systems (ASSIST) is the QPI’s leading project that is dedicated to improving health, population and nutrition services through technical support to service delivery institutions, country Ministries of Health, USAID country missions, and cooperating agencies. The project carries on the work of the USAID Health Care Improvement Project ( and is focused on building the capacity of host country providers and managers to apply modern quality improvement methods, make essential services accessible to all who need them, and ensure that care is delivered in compliance with standards and client needs, for every client, every time..

An important global objective of the ASSIST Project is knowledge management: to facilitate documentation and sharing of evidence for improvement of specific care processes, based on the work of individual QI teams, large-scale improvement efforts, and/or research, and to make this information readily available through Web technology.

Roles and Responsibilities:

The HIV Data Collector will be responsible for effectively collecting data to assess quality of HIV services in selected facilities in Zambia. The primary duties include, but are not limited to, the following:

  • Get familiar with data collection tools and study protocol
  • Attend study orientation and data collection training
  • Conduct data collection of assessment of quality of HIV care (including integrated HIV testing, counselling and treatment into RMNCH services) in selected facilities in Zambia, including but not limited with following:
    • direct observation on the care and/or observation on simulated clinical case scenarios
    • provider interviews and skills assessment
    • patient interviews
    • medical documentation and statistical report reviews
    • review of medical infrastructure and inventory
  • Conduct standard data quality procedures
  • Ensure confidentiality and protection of human subjects through implementation of all ethical procedures considered by the study protocol
  • Work collaboratively with assessment coordinator and data collection team
  • Review filled data collection tools to ensure completion and quality of data
  • Pass numbered and filled questionnaires to assessment coordinator after completion of the data collection in each site
  • Provide guidance and clarifications to data entry team regarding collected data as needed.

Preferred Qualifications:

Required Experience and Qualifications

  • Clinical content expertise and at least 5 years work experience in HIV technical content expertise, including knowledge of updated evidence-based recommendations (e.g. WHO) in the area of HIV is required
  • Doctor of medicine, BSN or completed medical or nursing specialization in related field
  • Ability and willingness to travel for 2 to 3 weeks on the field
  • Strong time management and organizational skills; demonstrated ability to work well independently and in teams.
  • Track record of being able to produce work in a timely manner with flexibility when necessary to adapt to changing work conditions.
  • Experience working with mid-to-low resource countries on similar assignments, including data collection and analysis in the area of HIV, including testing, counselling and treatment of HIV/AIDS into RMNCH services
  • Fluency in English is required.
  • Exposure to improvement concepts and tools are helpful.

Desired Experience and Qualifications

  • Experience in assessing quality of HIV services in Zambia or other PEPFAR countries is highly preferred
  • Strong knowledge of global development strategies and monitoring frameworks in the area of HIV is highly preferred
  • Exposure to improvement concepts and tools

Please note: Only candidates who are eligible to work in Zambia for an indefinite period without a need for sponsorship will be considered for this position.

To Apply:

For immediate consideration, please send a cover letter and CV/Resume to [email protected] or visit URC’s Career Opportunities page at Closing date for receiving applications is 28 April 2017.

Due to the large number of inquiries we receive, only candidates who have met the required experience & qualifications for this position will be contacted. No phone calls please. However, since we are active around the world in the field of public health, we may wish to retain your CV in our database for other/future opportunities, unless you direct us otherwise. Thank you very much for your interest.

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URC is proud to be an Equal Employment Opportunity employer.

We value and seek diversity in our workforce.

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