Enterprise Account Coordinator

MTN Zambia

Job Title: Enterprise Account Coordinator (Chingola)

Responsibilities

  • Identify new channels in the segment to increase sales and activations
  • In depth analysis and understanding of the allocated segment
  • Optimization of sales and penetration into key corporate accounts
  • Conduct customer needs analysis to ensure customer satisfaction and optimum revenue levels are achieved
  • Locate all prospective customer on the territory by effective planning
  • Provide liaison with the relevant departments of the firm to ensure consistent quality services to corporate clients
  • Provide feedback to the supervisor regarding competitors’ total marketing and sales activities
  • Effective management of existing customers to ensure retention, identify up sell opportunities and reduce churn.

Requirements

  • Business/Marketing  or equivalent professional Diploma
  • 2 years’ experience in a marketing or customer care environment.
  • In-depth understanding of the mobile telecoms and ISP industries will be an added advantage

Contact HR jobs:  [email protected]

Please indicate the job title in the subject of your e-mail and use your full name and the job title you are applying for as the filename of your application. Application should consist of your letter and CV only, in a single document.

Hand delivered or posted applications will not be accepted.

* Note that only shortlisted candidates will be contacted.

Closing Date: 16/01/2017

To apply for this job email your details to jobs.ZM@mtn.com

Apply using webmail: Gmail / AOL / Yahoo / Outlook