Job Title: Enterprise Account Coordinator (Chingola)
- Identify new channels in the segment to increase sales and activations
- In depth analysis and understanding of the allocated segment
- Optimization of sales and penetration into key corporate accounts
- Conduct customer needs analysis to ensure customer satisfaction and optimum revenue levels are achieved
- Locate all prospective customer on the territory by effective planning
- Provide liaison with the relevant departments of the firm to ensure consistent quality services to corporate clients
- Provide feedback to the supervisor regarding competitors’ total marketing and sales activities
- Effective management of existing customers to ensure retention, identify up sell opportunities and reduce churn.
- Business/Marketing or equivalent professional Diploma
- 2 years’ experience in a marketing or customer care environment.
- In-depth understanding of the mobile telecoms and ISP industries will be an added advantage
Contact HR jobs: jobs.ZM@mtn.com
Please indicate the job title in the subject of your e-mail and use your full name and the job title you are applying for as the filename of your application. Application should consist of your letter and CV only, in a single document.
Hand delivered or posted applications will not be accepted.
* Note that only shortlisted candidates will be contacted.
Closing Date: 16/01/2017