Tsapo Industries Zambia Ltd
Tsapo Industries Zambia is a fast-growing organization in the Motor industry of Zambia and is seeking to employ the services of the following:
1. Position: AUTO ELECTRICIAN (1)
Location:Kitwe
- Install new electronic components into vehicles
- Diagnose problems with the electronic components in vehicles
- Maintain and repair electronic components in our clients’ vehicles
- Always provide excellent customer service
- Utilize a wide variety of tools to repair parts as efficiently as possible
- Provide customers with a cost and time estimate for their repairs
Qualifications;
- A class 1 Certificate in Auto Electrics.
- A class 2 Drivers License is a must.
- Minimum Of 2 years’ experience in a Similar Role.
- Experience on Heavy Vehicles is an added advantage.
- Strong Organizational Skills.
2. Position: GRAPHIC/IT OFFICER(1)
Location: Kitwe
Responsibilities
- Provide first point of IT Support contact for all staff.
- Installing and configuring computer hardware operating systems and applications.
- Assisting staff or clients through a series of actions, either face to face; email or over the telephone to help set up systems or resolve issues.
- Troubleshoot technical issues to resolution and/or escalate to supplier or partner organization as required.
- Log all incidents and service requests in Company designated Help desk system.
- Manage Help desk tickets, planning and prioritizing systematically to minimize backlog and ensure operational efficiency.
- Ensure system and data security is maintained at a high standard, ensuring the integrity of the Company network is not compromised.
- Expedite the repair of hardware faults and software configuration problems, notifying or forwarding to relevant suppliers in a timely manner.
- Provide technical assistance to project teams and undertake technical project roles when required, supporting the roll-out of new applications and solutions.
- Full Knowledge industry standard computer graphics software (Adobe Creative suite / CorelDRAW Graphics) will be an added advantage.
- Full knowledge of Server administration and hands on software and Hardware Maintenance
Qualifications
- Grade 12 Full Certificate
- Certification in Computer Graphics (Adobe Creative Suite) will be an added advantage
- Diploma or Degree in Information Technology or related field
- 2-3Years Experience.
- Valid Drivers License
3. Position: PARTS SALES EXECUTIVE
Location: Kitwe
Responsibilities
- Market and Sell products by establishing contact and developing relationships with prospects/customers
- Undertake new business development initiatives.
- Recommend solutions to customers and prospects (Customer Relationship Management).
- Ensure continuous customer liaison (Key Account Management).
- Maintains relationships with clients by providing support, information and guidance from throughout the sales process and after sales
- Researches the market and recommends new opportunities (Gathering Marketing Intelligence).
- Identifies market trends/developments, and conveys the information to senior managers.
- Compiling weekly reports. Attain Full product knowledge by studying characteristics, capabilities, and features.
- Qualify prospective buyers by understanding their requirements, interests and matching these interests to various products.
Qualifications
- Grade 12 certificate
- Diploma in Warehouse or Certificate in Automotive or equivalent required
- At least two years of experience in an automotive or truck parts warehouse, repair center, dealership, or similar facility highly preferred.
- Marketing certificate will be an added advantage.
- Valid Drivers License
4. Position: ASSISTANT HR
Location: Kitwe
Responsibilities
- Assist with day to day operations of the HR functions and duties
- Provide clerical and administrative support to Human Resources executives
- Compile and update employee records (hard and soft copies)
- Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)
- Coordinate HR projects (meetings, training, surveys etc) and take minutes
- Deal with employee requests regarding human resources issues, rules, and regulations.
- Communicate with public services when necessary • Properly handle complaints and grievance procedures
- Coordinate communication with candidates and schedule interviews
- Conduct initial orientation to newly hired employees
- Advise on the operation of industrial agreements
- Conduct all other industrial relations issues.
- Maintaining all employee files.
- Develop and administer policies on different employee classifications and wage structures.
- Maintain or assist in developing good relationships between employers and employees.
- Conduct research relating to industrial relations, such as how changes in work practices affect productivity.
Qualifications:
- Full Grade 12 Certificate
- Minimum Diploma in HR, management, or a related field.
- At least 2 years of experience as a Human Resource Assistant.
- Must be a member of Zambia Institute of Human Resource Management (ZIHRM).
- Valid Drivers License.
5. Position: ACCOUNTS CLERK
Location: Kitwe
Responsibilities
- Provide accounting and clerical support to the accounting department
Type accurately, prepare and maintain accounting documents and records - Prepare bank deposits, general ledger postings and statements
- Reconcile accounts in a timely manner
- Daily enter key data of financial transactions in database
- Provide assistance and support to company personnel
- Research, track and restore accounting or documentation problems and discrepancies
- Inform management and compile reports/summaries on activity areas
- Function in accordance with established standards, procedures and applicable laws
- Constantly update job knowledge
Qualifications
- Grade 12 full certificate
- Diploma in accounting or its equivalent
- Valid driver’s license
- 2 years experience
- Knowledge in Sage Accounting Software will be an added advantage
6. Position: AFTER SALESPERSON
Location: Kitwe
Responsibilities
- Lead and monitor after sales activities to achieve set objectives and targets on all key customers, maintain a database of all special events.
- Maintain contact with all clients to obtain customer feedback regarding product/service quality. Customer feedback form to be completed before release of a vehicle.
- Follow-up call to every customer within a week to check on performance, assist clients in resolving issues and complaints concerning service delivery.
- Build and establish a good work relationship with clients to facilitate increased patronage and revenue.
- 80% retention on all clients on our database.
- Organize promotional and marketing campaigns to create awareness and product publicity via panel van utilization and distribution of company products to clients weekly.
- On all key customers, maintain a database of all special events.
- Maintain contact with all clients to obtain customer feedback regarding product/service quality.
- Customer feedback form to be completed before release of a vehicle.
- 100% retention on all clients on our database.
- Organize promotional and marketing campaigns to create awareness and product publicity utilization and distribution
Qualifications
- First Degree in Business, Marketing, or related field experience
- Minimum experience required to carry out the above Functions
- 2 years’ experience in Motor Industry
- Must have a valid driver’s license
7. Position: PARTS PICKER
Location: Kitwe
Responsibilities
Duties and Responsibilities
- Oversees computerized parts catalog system and maintains a running inventory of regular and special-order parts and supplies.
- Sorts, places materials or items on racks, shelves, or in bins according to predetermined sequence, like size, type, style, color, or product code, work order.
- Fills requisitions, work orders, or requests for materials, tools, or other stock items and distributes items to production workers or assembly line
- Packages individual parts orders for courier shipments. Completes and processes shipment documents and processes for courier pick-up using computer.
- Dispenses parts to service mechanics.
- Identifies optimum sources for replacement parts and assemblies.
- Purchases standard items.
- Receives and inspects incoming shipments for correct quantity and quality of materials.
- Processes invoices for payments and maintains proper records.
- Obtains quotes on major expenditures and obtains approval for nonroutine purchases.
- Maintains knowledge of pricing, changes in parts, and technical service bulletins through collaboration with sales and other company staff.
- Proficient with Microsoft Office Suite or related software.
· Qualifications
- Grade 12 certificate
- Diploma in Warehouse or Certificate in Automotive or equivalent required.
- At least two years of experience in an automotive or truck parts warehouse, repair center, dealership, or similar facility highly preferred.
Interested Candidate to send their CV’s to [email protected]
Deadline is 31st January, 2024.