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Your Safari starts here
We are seeking to recruit a Head Guide to be based at Lolebezi Safari Lodge in Lower Zambezi.
Summary:
Head guide is responsible for leading high quality safari experiences, overseeing the guiding team, ensuring Guest safety and delivering exceptional informative and memorable wilderness experience.
Job description:
- Communicate on a daily basis with the Guides and Management as to guest allocations and requests.
- Lead and conduct daily safari tours and walking safaris
- Ensure safety and comfort of all Guests while on safari
- Help promote the ABC brand and making sure the ABC standards are met at all times
- To ensure the guests receive the most professional and efficient service possible while guiding.
- Ensure that you all vehicles and boats are checked and are in good working condition and appropriate for a guest. Ensure guests hotboxes and cooler boxes are packed according to lodge protocol.
- Responsible for guest activity and transfer planning.
- Training and development of all Guides within ABC on Guest handling, wilderness knowledge, tracking and safety protocols. Oversee mentor and support of all guides to maintain quality standards.
- Maintain an up-to-date knowledge of emergency procedures and first aid protocols.
- Ensure compliance with all wildlife and environmental conservations laws and guidelines
- Ensure that all relevant documentation, sighting reports and Guest feedback required for the department is complete and submitted to Management in due time.
- To make sure communications on the ABC digital platforms is up to date.
- Hosting guests and ensuring that guest expectations are met.
- Uphold the guides’ code of conduct.
Qualifications:
- 5 experiences as a full guide in Lower Zambezi
- Professional guiding certification
- Extensive knowledge of wildlife, ecosystems, conservation principles and safety protocols
- Relevant training in emergency response
- Valid driver’s license
- Excellent communication people handling skills
Interested candidates are invited to submit their resume to [email protected]. Deadline for submissions is 15th November 2024