Human Resource & Administration Officer

Website Agova Zambia Limited



Company: Agova Zambia Ltd.

Location: Lusaka, Zambia

Contract Length: TBD

Remuneration: TBD

About Agova:

Agova is an impact-driven consultancy firm dedicated to leveraging business solutions for social impact. Since its establishment in 2014, Agova has been at the forefront of providing comprehensive management and technical guidance to businesses in sub-Saharan Africa. Our focus is on developing innovative business models and standards that foster economic, social, and environmental prosperity. At Agova, our mission is to collaborate with both public and private sector partners to conceive and implement strategies that not only propel business growth but also contribute significantly to sustainable development. We are committed to reshaping traditional notions of business success by going beyond mere shareholder value. Instead, we champion the creation of value for all stakeholders affected by a business, including customers, employees, suppliers, natural resources, and local communities. Join us in our journey to re-think the way businesses thrive, where success is measured not only in financial terms but also in the positive impact made on the broader community and the environment.

Job Description:

We are looking for a dynamic and seasoned individual to assume the role of HUMAN RESOURCES & ADMINISTRATION OFFICER. The ideal candidate will possess a proven track record in human resource practice, demonstrating expertise in recruitment, employee relations, and performance management. A comprehensive understanding of HR practices, coupled with the ability to navigate the unique challenges of a socially impactful consultancy, is highly desirable.

The successful candidate will also be required to provide administrative assistance to the Agova Business Support Unit. This position requires excellent communication skills, a strong attention to detail, and the ability to manage multiple priorities effectively.

Key Responsibilities

Talent Acquisition:

  • Lead the end-to-end recruitment process, including creating job descriptions, sourcing candidates, conducting interviews, and managing the hiring process.
  • Collaborate with department heads to identify staffing needs and ensure the timely and efficient filling of open positions.

Employee Relations:

  • Foster a positive and inclusive work environment by promoting open communication, addressing employee concerns, and facilitating conflict resolution.
  • Manage employee relations issues, investigations, and disciplinary actions following company policies and legal requirements.

Performance Management:

  • Oversee the performance management process, including goal setting, performance reviews, and development plans.
  • Guide managers on performance-related matters and contribute to the continuous improvement of performance management practices.

Training and Development:

  • Identify training needs and coordinate training programs to enhance employee skills and knowledge.
  • Work with department heads to create individual development plans and support career growth initiatives.

HR Policies and Compliance:

  • Develop, implement, and update HR policies and procedures to ensure compliance with employment laws and regulations.
  • Stay informed about changes in labour laws and industry best practices to keep the company’s policies up to date.

Benefits Administration:

  • Manage employee benefits programs, including health insurance, retirement plans, and other perks.
  • Assist employees with benefit-related inquiries and ensure accurate administration of benefits.

Qualifications and Requirements:

  • Bachelor’s degree in Human Resources, Business Administration, or related field.
  • HR Certification from ZIHRM
  • 3-5 years of experience in human resources practice, preferably in a consulting or professional services environment.
  • In-depth knowledge of employment laws and regulations.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Proven ability to handle confidential information with discretion.
  • Strong organisational and time-management skills.
  • High level of computer literacy with a solid command of Microsoft Office suite.
  • Has leadership experience and demonstrated ability to take initiative.
  • Ability to work independently and as part of a team.

Agova Offers:

At Agova, we prioritize the well-being and professional growth of our team members. As part of our commitment to fostering a positive work environment, we offer a comprehensive range of benefits designed to support your success and enhance your overall experience with us:

  • Dedicated Managerial Support: A dedicated manager to provide guidance and support in your day-to-day tasks, ensuring a smooth and enriching work experience.
  • Competitive Compensation Package: Enjoy a competitive gross salary that not only reflects your skills and contributions but also includes additional allowance perks
  • Comprehensive Health Insurance: Access a comprehensive health insurance package, ensuring that you and your loved ones are covered for medical needs.
  • Continuous Learning and Development: Engage in our tailored professional development to develop key personal and professional skills.
  • Team Building and Social Events: Participate in Agova’s vibrant team-building activities and social events, fostering a sense of community and camaraderie among our team members.

If you are passionate about contributing to growth and sustainability and possess the required skills and experience, we invite you to apply for this exciting opportunity. Join us in making a positive impact. To apply, please send an email with the subject line “Agova HR & Admin Officer” to [email protected] by May 27th , 2024 and fill out the questionnaire at the link here. 

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