Value Added Services Officer

  • Full Time
  • Lusaka, Zambia
  • Applications have closed

An International Trading and Distribution Company

1. Setting up frugal body building operations

2. Intense knowledge of manufacturing different bodies which the trucking customers would need for their operations and usage.

3. Can facilitate sourcing of raw material for these different types of body building activities.

4. Can facilitate and get business to workshop and parts on Accidental repairs etc.

5. Customise and formulate Maintenance and service plans as well as ensure 40% of the sales of vehicles is through these plans.

6. Add other aftermarket product offerings to customers through the parts and workshop, so as to increase the gross margin in After Sales.

KEY RESULT AREAS

  • Commencement of Body Building Operations.
  • To start with at least 30% of the fully built solutions to customers should be through in-house body building.
  • A delta 20% increase in Maintenance plans/ service plans
  • A delta 20-35% of the after sales turnover through accidental repairs / aftermarket product offerings.

To be successful, the candidate must meet the following:

  • Mechanical auto technical skills
  • An in-depth knowledge of body building/ aftermarket product offerings
  • Full knowledge of local laws and compliances
  • Strategic appreciation of the distribution business
  • Excellent communications and organizational skills
  • Ability to work with various insurance companies/ panel beaters etc.
  • Willing, creative and innovative
  • Strong computer skills with MS office
  • Valid Driving Permit

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