Senior IT Assistant (1)

  • Full Time
  • Kitwe, Zambia
  • Applications have closed

Bayport Financial Services


To assist with the management of ICT Systems by ensuring IT services are available through proactive management of IT Applications, Infrastructure and quality user support.


  • Setting up of new computers and installation of approved applications and drivers.
  • Monitoring and management of company server.
  • Configuration and troubleshooting of computer hardware, applications and networks.
  • Active Directory administration as well as troubleshooting and resolving email issues.
  • Monitoring network and IT infrastructure.
  • Provide support with the Bulk Message System.
  • Assist with the day-to-day administration of the Service Desk.
  • Configuration and update of VOIP system.
  • Provide support for business applications, patching and vulnerability management.
  • Provide support with the Biometric and CCTV systems.


  • Bachelor’s Degree in Information Technology or a related field.
  • ITIL or CompTIA + qualifications will be an added advantage.
  • At least 2 years work experience in an IT support role in a fast paced business setup.
  • Financial services exposure will be an added advantage.


  • Effective oral and written communication skills
  • Strong analytical and problem-solving skills
  • Resilient
  • Ability to work well under minimum supervision
  • Proactive and self-motivated
  • Attention to detail and ability to work accurately
  • Maintain the highest level of confidentiality and integrity
  • High level of Discipline


Suitable candidates must send their applications to [email protected] with the position applied for as the email subject, attaching their current CVs and professional/academic certificates.

The closing date for receiving applications is Wednesday 13 September 2023. Only shortlisted candidates will be contacted.

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