Restaurant Manager

  • Full Time
  • Lusaka, Zambia
  • Applications have closed

Benac Enterprises Limited

JOB DESCRIPTION:

  • manage the income statement communicate results to your team develop and manage an action plan to control expenses and improve conversation to profit and manage stock holding
  • monitor business indicators (sales year on year & actual vs budget ,GP,ticket average,menu mix, day stock take, complaints, communicate results to management
  • execute and monitor that all daily, monthly & yearly reports & paperwork required by management is carried out timeously and correctly and must be accurate before sending
  • help your management team (supervisors & assistant manager) to understand and share your goal for the business and train them to lead
  • to respond to crisis situations and work towards resolving any related problem and sharing the results with management
  • be responsible for generating weekly and monthly reports and submitting to the group operations manager
  • generate month on month and year on year sales growth
  • suggest and submit to management your locality restaurant marketing plans
  • be fully complaint with the brands
  • implement strategy for growth set up customer database for both local and transit customers and create a relationship with them
  • ensure strict compliance with occupational health & safety regulations and any other related legislation
  • ensure strict adherence to SOP’s and operating system compliance
  • ensure your stores have the necessary government certificates & licenses displayed all the time & up to date and be responsible for renew of the same
  • identify develop and return talent, thereby contributing to realistically reduced staff turnovers there should be a succession plan in place
  • embody the famous brands people philosophy and values thus enriching people’s lives in the organization
  • work with HR in dealing with employee grievances, displine and ensure their effective implementation

Qualifications and Experience

  • Grade 12 certificate
  • Certificate or Diploma in Hospitality
  • Previous experience in quick service restaurant at management level (Quick Service Restaurant) will be an added advantage
  • Ability to handle pressure
  • Good organizational skills
  • Excellent communication skills
  • Attention to detail
  • Uphold high level of integrity
  • Strong team player
  • Mature disposition
Share with friends:

* Legitimate employers do not ask for payment. Find out more at safe job search tips.