International Freight Forwarding Officer

  • Full Time
  • Kitwe, Zambia
  • September 27, 2022

Website Bollore Transport & Logistics Zambia Ltd


Bolloré Transport & Logistics is a major international transport and logistics operator. Our 73,000 employees spread across 109 countries on five continents express their expertise through four businesses that today work in synergy: Bollore Energy, Bollore Ports, Bollore Energy, Bollore railways.

The biggest Logistics company in Zambia is pleased to announce an incredibly exciting opportunity to join the Operations team at our Kitwe Office as International Freight Forwarding Officer.

How You Will Impact Bollore Transport & Logistics.

Under the general supervision of the Operations Manager, International Freight Forwarding Officer will be responsible for the provision of Freight Forwarding under operations department and will have the following functions and responsibilities.

  • Work with Global offices to prepare end to end Rate quotations Road-freight
  • Electronic Pre-alerts received from the Supplier/Importer/Transporter or forwarding department, advising date of dispatch of consignment and estimated date of arrival at the border.
  • Avoid delays at the Border and the Supplier is immediately to be advised what documents must accompany the consignment.
  • Keep regular contact with relevant Border
  • Forward the information by email to relevant Border
  • Timely resolve queries
  • Ensure that documents submitted by the client are correct
  • Ensure that All invoices are submitted to client for payment a within the stipulated credit terms
  • Ensure that Sourcing of Transport is dine through respective department as per laid down procedures Airfreight.
  • Electronic Pre-alerts are received from the Supplier/Importer/Transporter or Forwarding Department.   Should be a minimum of 24 Hours, prior to dispatch of consignment.
  • In order to avoid any delays the Supplier must supply the date of dispatch and date of estimated arrival (ETA)
  • Advise Supplier of the Documents that must accompany the shipment
  • Maintain close communication with the Client with up-to-date information regarding their consignment
  • Share reports with client on a daily basis   Warehouse register, Tracking report
  • Open Hardcopy and Electronic File showing Branch Reference Number
  • Pass the File to Clearing Department
  • Monitor Customs Clearance process and keep Client updated
  • Follow up with necessary stakeholders to ensure queries are resolved timely and all parties involved are kept updated
  • Compile a daily report for clients and share a copy with the Branch Manager and Operations
  • Circulate Document tracking report on a weekly basis and highlight red flags
  • Compile a daily report for clients and share a copy with the Branch Manager and Operations
  • Circulate Document tracking report on a weekly basis and highlight red flags.
  • Ensure Client has correct Invoice
  • Follow up to ensure full settlement of the Invoice
  • Ensure that respective Supplier invoices are settle timely and agreed
  • Ensure that invoice related queries are resolved timely
  • Cargo Received Report obtained from the Warehouse
  • Send arrival Notification to Client
  • Ensure that respective Shipment documents for goods in receipt at Bollore are scanned and share with the client.
  • Issue a Delivery Note must be approved by Branch Manager and Accounts department.
  • Once Delivery has been done ensure proper acceptance by Client is on file.

What You Need To Succeed

  • Qualification Diploma or Advanced Diploma in Clearing and forwarding or Similar/Equivalent Qualification
  • At least 2 Years of work experience in a Similar Position (Clearing and forwarding or in Transport and logistics -Related Field)
  • Clearing and forwarding or shipping management is an added advantage
  • Must be fluent in both written and verbal English.
  • Must be fluent with Microsoft applications such as Excel, Word and Power Point.
  • Must be able to work independently, be self-assured as well as have a diplomatic personality.

To apply for this position, please send your application letter, curriculum vitae and professional qualifications to the Human Resources Department email; [email protected] before the closing date of the advertisement on 27th September 2022.  Applications received after the closing date will not be considered.

To apply for this job email your details to

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