Website Builders Warehouse
Functions / Responsibilities:
Adhere to Company Policy and procedures
- Ensure that you have an ongoing understanding of company strategy, policies & procedures through the execution of departmental, store & company strategy.
Pick stock
- Always wear BIBs to identify yourself with customers
- Always pay a lot of attention for both quality and quantity of picked stock
- Stock must be drawn correctly
- Carry out verbal orders/instructions from your superiors at all times
- If you are not sure please ask your superiors for assistance
- Pick the correct stock according to the invoice/ picking slip/ cash sale.
Load items – on/off delivery trucks/ customers vehicle
- Load stock into customer vehicles or offload stock from customer vehicles for refund
- Accompany delivery drive to deliver or collect or exchange customer stock
- Merchandise incoming stock from customers in the right shelves in the store
- Feedback customers regarding stock picked
- Approach customer and assist customers Speedily, efficiently
Satisfy internal & external customers
- Handle all customers according to the standards in the Interact with Customers course and according to Walmart culture of service to customers
- Present a positive image to customers, acknowledge, approach & greet customers as required, understand their special needs & respond to their queries as required
- Meet housekeeping requirements.
Housekeeping
- Maintain internal and external yard is neat and tidy
- Stock to be packed in allocated areas
- Perform general cleaning duties
Safety Awareness
- Always wear correct PPE when picking high-rise stock
- Always follow correct safety procedures
- Always adhere to safety regulations when working with gas
- Always maintain material handling equipment and report any damage or malfunction of forklifts, bob carts and vehicles.
- Always be mindful with ladders and whenever you pick stock from high-rise.
Requirements:
- 1 – 2 years relevant experience in a retail hardware environment
- Matric / Grade 12 essential
- In depth knowledge or relevant merchandise/tools etc
- Computer literate
- Excellent communication skills
Competencies
- Strengthen Reputation & Local Involvement
- Ensure customer / Member Centered Performance
- Ensure Execution & Achieve Results
- Ensure Planning & Improvement
- Build & Influence Team
- Adapt & Learn