Business Improvement Specialist, Process


At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.

Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.

Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.

Job description:

Overall Job Purpose

The Business Improvement Specialist – Process role supports the data driven business improvement and optimisation of the Sentinel Operations.

This specific job requisition is looking for a role with exposure to Mining and/or Process activities.

Specific Job Responsibility

General responsibilities include:

Implementation Key Performance Indicators (KPIs) to ensure measurable and progress are in place in order to support the mine site operations through the information systems.
Support problem solving and implementation planning through the application of an in depth understanding of the mining business, and key cost and business drivers
Ensure compliance with environmental, health, and safety legal requirements
Perform any other duties as assigned by the direct supervisor.

The Operational excellence and Optimisation role specific responsibilities are:

Lead Continuous Improvement Projects by planning, leading and facilitating improvement projects including Six Sigma and LEAN (Kaïzens) or any mixed methodology within the project pipeline.
Ensure the respective Management Plans align with Sentinel’s goals, objectives and vision.
Support the Mine Sites Continuous Improvement teams in providing coaching and direction, as well as developing and achieving the overall strategy and goals of the mines sites.
Support the development and monitoring budgets to ensure operating margins are met and recommend and implement corrective actions to ensure production objectives and quality solutions are implemented.
Interact and collaborate with the mines site and senior corporate management within Sentinel to support the overall goals of the corporation.
Work with operating departments in the evaluation of ideas, apply organizational change strategies with end users and digital teams, and sustain initiatives
Improve site performance through benchmarking to identify potential opportunities and initiatives to address specified business objectives
Find opportunities to improve efficiency and reduce cost that will impact metrics in actuals, forecasts, and budgets, such as BCM/OpHr, $/meter drilled, operating efficiency, or $/bcm blasted, $/tonne milled, power consumption, reagent consumption, recovery improvement, concentrate quality improvement.
Promote the sharing of site successes that can be actioned across our operations
Report on realized benefits, business objectives, and validate that recognized gains are calculated on a standardized basis

Job Specific Competencies

Understanding of business, cost drivers and levers for improvement
Strong ability to task assign, build working relations and coordinate different operating disciplines to create a multidisciplinary “team” environment;
Excellent cognitive and analytical skills for identifying process shortfalls, equipment bottlenecks and implementing corrective and preventative action plans;
Strong understanding of technical, production and maintenance strategies for a mining and processing operation;
Strong analytical and problem solving skills.
Ability to perform under pressure.

Key Job Attributes

Ability to balance assertiveness and cooperation to optimise relationships with various stakeholders.
A structured approach to work organisation.
Driven personality, able to take initiative and manage self.
Inquisitive spirit.

Experience Required to Perform in This Job

Minimum two years of experience with responsibilities in an operational environment.
Minimum two years of experience in CI or an Operating Excellence environment using Lean, Six Sigma, or other CI processes
Sophisticated user of the Microsoft Suite®, in particular Excel, PowerPoint, and Power BI
Experience with Python, SQL, and data and statistical analytics is a strong asset
Proven success implementing change through end user and partner engagement, and sustaining results in an operationally complex business
Experience developing business cases, and an ability to communicate through multiple mediums


Degree in Process Engineering with exposure to Finance, Mechanical Engineering, or qualification in a related subject area
PMP, PRINCE2 or similar project management qualification is considered beneficial

  • Legitimate employers should never ask for a fee during the recruitment process.
  • If you are asked for money do not proceed. Find out how to conduct a safe job search here.