Banking Service Agent x1 & Mobile Money Sales Agent

  • Full Time
  • Lusaka, Zambia
  • Applications have closed

CARE STARS SERVICES (RECRUITMENT AGENCY)

Our client in the financial industry is seeking to hire the following positions

1. Banking Service Agent-Start salary K1500 (Highschool Graduates)

Location- kamwala south near yellow shop..and must be resident in kamwala or near areas.(indicate your location)

*Responsibilities
– Handle incoming and outgoing customer calls, emails, and other electronic communications to address customer needs and queries.

– Provide exceptional customer service that exceeds expectations, ensuring a positive customer experience.
– Maintain expert knowledge of FNB, zanaco products, services, and procedures to provide accurate information to customers
– Manage administrative tasks, including updating customer records and maintaining accurate documentation.
– Work collaboratively with team members to achieve common goals and contribute to a culture of service excellence.

2. Mobile Money Sales Agent-start salary K1500(Highschool Graduates)

One must be located in kamwala south or near places. The agent will be responsible for promoting and selling mobile money services to customers.

Other responsibility.
– Interact with potential customers to explain the benefits and features of mobile money services.

-Meet or exceed sales targets by signing up new customers and promoting additional services.

– Assist customers with cash-in and cash-out transactions, bill payments, and other mobile money services.
– Provide support and resolve customer queries related to mobile money Services
Requirements:
– Previous experience in sales or customer service is beneficial.

Requirements:
Education -Grade Twelve/Graduates..1 to 2 yrs work experience.

– Excellent communication and interpersonal skills, problem-solving abilities, and a customer-oriented attitude.
-Ability to work flexible hours.

Send your updated cv to [email protected]. And [email protected].

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