Retail Sales Supervisor

  • Full Time
  • Kitwe, Zambia
  • Negotiable ZMW / Month
  • Applications have closed

Carlcare Service Limited.

TECNO is a premium smartphone brand under Transsion Holdings. With ‘’Stop At Nothing” as its brand essence, TECNO is committed to unlocking the best contemporary technologies for progressive individuals across global emerging markets, giving them elegantly designed intelligent products that inspires consumers to uncover a world of possibilities. TECNO understands the needs of consumers from different markets and provides them with localized innovations and design breakthroughs demonstrated through their mastery of serving consumers who are “Young at heart” and never stops pursuing excellence. TECNO’s portfolio spans across smartphones, tablets, smart wearables and a lot of devices made for consumers on over 70 emerging markets world-wide. TECNO is also the official partner of Manchester City. Prepare League Champions 2020-21. Therefore, TECNO BU wishes to invite qualified candidates to fill the position of Retail Sales Supervisor to be based in Kitwe.
Below are the requirements and duties that will be required from the candidate;

Qualifications and Experience.

Candidates who wish to apply for the above-mentioned position should have the following requirements;

  • Understand customer needs and offer solutions and support
  • Organize and coordinate sales representatives’ schedules
  • Research potential leads from business directories, web searches, or digital resources
  • Recruit, hire, and train new sales representatives
  • Receive and report on all sales leads
  • Supervise sales representatives and assistants
  • Answer potential customer questions and follow-up call questions
  • Work with sales team when closing sales.
  • Track weekly, monthly, and quarterly performance and sales metrics.
  • Meet all sales quotas and goals.
  • Assist sales representatives and team to meet and exceed goals

Job Description.

Candidates who meet the above-mentioned qualifications will be responsible to conduct the following tasks mentioned below;

  • Diploma in Business Administration, Marketing, Communications, or related field. A degree will be an added advantage.
  • Two (2) years’ previous experience in customer support, client services, sales, or a related field.
  • Demonstrated and proven sales results.
  • Proficient in Microsoft Office.
  • Focused on customer service.
  • Excellent verbal and written communication skills.
  • Persuasive and goal-oriented.
  • In-depth understanding of company services and its position in the market.
  • Excellent customer care and focus; ability to assess customers’ needs and provide correct answer, path, troubleshooting, or method for a positive customer experience.
  • Ability to multitask, prioritize, and manage time efficiently.

Candidates who feel they have met all the above-mentioned requirements to submit their latest CVs with the day-to-day contact detail on the following email address provided; [email protected] not later than 5th August, 2022. Hand delivered applications will not be received at this point.


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