Driver

Catholic Relief Services - Zambia Country Program

About Catholic Relief Services

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identify is at the heart of our mission and operations. We welcome as part of our staff and as partner’s people of all faiths and secular traditions who share our values and commitment to serving those in need. Since 2000 CRS Zambia has been implementing a number of programmes to support vulnerable communities in Zambian. Recent programming areas include: nutrition, agriculture, food security, HIV/AIDS, WASH, financial inclusion, and early child development.

Job Purpose

This position exists to transport CRS staff and partners/clients to and from relevant destinations in a safe and comfortable manner. The position will also carry out messenger services and will deliver mail and other goods to specified recipients.

Nature and Scope

The Driver will transport staff and visitors in a safe manner to respective destinations. This position needs a high degree of alertness and may require the Driver to spend a lot of time on the road when transporting of staff and visitors to the various field sites. He/she must have a general understanding of Zambia and must be able to brief visitors on the country. When out in the field, the Driver will work with the senior project officer on the activities for the day. The Driver must adhere to internal policies and procedures in the execution of their duties as well as the Zambia Road Traffic Act. The Driver must be in good health to perform the job effectively and is required to take annual eye testing to ensure that there is no vision impairment that can jeopardize safety. The position liaises with all internal staff as well as external clients when conducting messenger duties. In order to perform in this position the Driver is required to have a Grade 12 certificate, a class C driver’s license or better, a defensive driving certificate and 3-5 years relevant experience

Dimensions

Dollar Measures

N/A

Unit Measures

The Driver will adhere to the vehicle capacity levels when carrying passengers

The position may transport all partner employees and field workers

People Measures

N/A

PRINCIPAL ACCOUNTABILITIES/KEY RESPONSIBILITIES

Ferrying of Employees/clients

The Driver shall transport staff/clients as directed by the senior project officer. The Driver will ensure that all passengers are wearing seatbelts and will assist with seat adjustments when necessary. The Driver will load luggage in a logical manner that allows easy retrieval and maximum usage of luggage space. The Driver shall transport passengers at a comfortable speed which is in line with the applicable road limits and a maximum of 120km/hr. as per CRS policy and will also ensure that he/she travels within the stipulated time of between 06:00hrs in the morning and ensuring that the vehicle is parked by 18:00hrs in the evening. He/she will ensure that the passengers are in good health; when travelling long distances the Driver will stop to allow passengers to stretch and take a break to avoid joint pain etc. When transporting non-CRS employees who are Partners, the Driver will ensure that the passenger signs 2 copies of the waiver document, one will be submitted to the Fleet Manager and the other will remain with the passenger. The driver will conduct daily checks of the vehicles using the vehicle checklists to ensure that all required equipment is available in the vehicle. The driver will verify the presence at all times in the car of the vehicle log book, discharge of responsibility forms, trip leaders checklist, constant companion, the tools and spare parts as mentioned as per vehicle checklist and signed for by him/her in the log book, a complete first aid kit and spare tyre(s) in good condition.

Mail Delivery

The Driver shall deliver mail and other goods to external clients. He/she will request addresses and details of clients for mail drop off purposes. The Driver will ensure that deliveries are signed for as proof of receipt.

Vehicle Management and Maintenance

The Driver will ensure that vehicles are clean and in good working condition at the beginning of the day. He/she shall notify the senior project officer and the Fleet Manager when the vehicle is due for service (after 5000kms) and he/she will advise them of any other vehicle malfunctions. Once vehicle service has been approved, the Driver will take the vehicle for service and will also be responsible for vehicle collection. On a daily basis, the Driver must complete the vehicle log sheet and record his/her starting mileage, arrival mileage (at destination) as well as mileage upon return to the CRS premises. He/she will ensure that the passenger signs the log sheet as confirmation. The Driver will also complete the Security book when leaving the premises. The Driver will ensure that the vehicle has a medical aid box at all times for passenger safety. In the event that the Driver receives a ticket for breaking road rules, the ticket will be paid for by the Driver. In the event of an accident, the Driver will notify the senior project officer and Fleet Manager and proceed to the Police Station to get a police report. If anyone is injured the Driver must take the individual for medical attention first before proceeding to the Police Station. On a daily basis collect completed log sheets data for the vehicle so that data can be entered into VMS. When not in the field the driver will enter log sheet data, fuel expenses and maintenance expenses in the VMS database.

Major Challenges and Problem Solving

Arriving at destinations within the stipulated travel timeframes whilst adhering to policy speed limits

Delegated Freedom to Act

Delegated freedom to act is limited by the Road Traffic Act, internal policies and procedures as well as other written instructions.

Most important contacts

List of individuals/organizations the Driver will interact with:

Internal Contacts

Who? Use generic titles
WHY? Explain the purpose of communication, not what is discussed

How Often

1. District Coordinator
Day to day supervision
Daily

2. Fleet Manager/Head Driver
Updates and Support
Daily

3. Country program manager
Updates and support
Weekly

4. All Staff
Driving to and from destinations
Constantly

5. External Contacts

#
Who? Use generic titles
WHY? Explain the purpose of communication, not what is discussed

How Often

1. Clients
Driving to and from destinations
Weekly

2. Partners
Driving to and from destinations
Weekly

3. Suppliers
Servicing/Repair of vehicles
Intermittent

Education and Qualifications

1. Grade 12 certificate

2. Class C Driver’s License or better

3. Defensive Driving Certificate

Experience

  • 3-5 years relevant experience

Competencies & Skills

  • Customer service orientation
  • Flexibility
  • Planning & organizing
  • Computer literacy

Agency-wide competencies

  • Serves with Integrity
  • Models Stewardship
  • Cultivates Constructive Relationships
  • Promotes Learning

Key Working Relationships:

Internal

External

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS is an Equal Opportunity Employer

Note: By applying for this job, you understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, you understand that if you are a successful candidate, you will be subject to a comprehensive background check, and your personal/professional references will be asked to evaluate your behaviors related to the above safeguarding-related topics.

Applicant Instructions: Please email a cover letter, and curriculum vitae which should include three references to: [email protected] Please include the position you are applying for in the subject line. Chipata and Petauke candidates are encouraged to apply.

The closing date for applications is 09th June 2022. Only shortlisted candidates will be contacted for an interview.


  • Legitimate employers should never ask for a fee during the recruitment process.
  • If you are asked for money do not proceed. Find out how to conduct a safe job search here.