Learning and Development Specialist

  • Full Time
  • Lusaka, Zambia
  • Competitive package ZMW / Month
  • Applications have closed

Website cidrzinfo Centre for Infectious Disease Research in Zambia (CIDRZ)

The incumbent reviews existing training programs and suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of clientele, the organization, or the industry. Ensures that training materials and programs are current, accurate, and effective.

Main duties

  • Identifies training needs for employees to ensure that they are adequately equipped to perform their jobs effectively.
  • Facilitates the provision of coaching and feedback to employees on how they can improve their performance.
  • Works with Supervisors to conduct performance evaluations, and address any capacity building gaps.
  • Participating in hiring decisions for fellows by conducting interviews with candidates and reviewing resumes and applications.
  • Designs and conducts customer satisfaction surveys for performance management and training systems for improvements.
  • Reviews existing training programs and suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of clientele, the organization, or the industry.
  • Ensures that training materials and programs are current, accurate, and effective.
  • Conducts or facilitates required and recommended training sessions.
  • Collaborates with vendors and third-party training providers to arrange employee registration for and participation in outside training programs.
  • Ensures that training milestones and goals are met while adhering to the approved training budget.
  • Contributes to the preparation and implementation of the training budget.
  • Timely preparation of the training plan for each year.
  • Sensitize staff on the training policy.
  • Effectively manage the recruitment of staff into the training refund policy and ensure refunds are timely processed.
  • Efficiently coordinate all leadership, managerial, supervisory, and customer service training for the organization.
  • Ensures training supplies are always available.
  • Provides input in the development and revision of the Learning and
  • Development Policy, as well as the Performance Management/Appraisals Policy.
  • Participates in the formulation of short-term and long-term strategic plans for the organization, to ensure that performance management is well aligned and integrated into divisional and departmental plans.
  • Monitors the performance of the Performance Management system, and ensures staff are trained to use it.
  • Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry.
    Identifies problems and opportunities such as operational changes or industry developments that training could improve.
  • Efficiently and Effectively manage the HIV Corps Fellowship program in liaison with the Director of Research.

Qualifications

  • Full Grade 12 Certificate
  • Degree in Human Resources Management
  • 5 years of relevant work experience
  • Working knowledge of Zambian Labour Laws
  • Excellent interpersonal and communications skills
  • Analytical thinking and attention to detail
  • Job analysis and evaluation training is an added advantage.
  • A Masters degree is an added advantage
  • Valid practicing ZIHRM license is a must.

Suitably qualified candidates are invited to apply. However, only shortlisted candidates will be contacted.


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