Website cGrate Zambia
Processes Payments by connecting consumers, merchants & issuers
Position Overview
The Regional Business Manager is responsible for merchants acquisition and retention. The RBM is also responsible for managing the acquisition and retention teams. The RBM will manage a specific region of the business’ demarcated regions.
Job Responsibilities
- Formulate merchant recruitment and retention strategies for specific regions
- Manage merchant profitability
- Grow EVD, Cash Deposits, Cash Withdrawals, Merchant Payments and Online payments business lines
- Assist in recruitment of junior sales teams for regional sales coordinators
- Inspire and drive merchants strategy through sales teams
- Manage merchant support and training
- Market analysis on products trends as well as merchant trends
- Contribute to new product development as well as enhancement of existing products
- Manage the region sales coordinators ensuring revenue and expenditure targets are met
- Guide exco on sales strategies for their regions and align sales to company goals
Accountability and Performance Measures
- Accountable for achievement of revenue targets for the following business lines:
- Airtime and Bill Payments
- Cash Deposits and Cash Withdrawals
- Merchant and Online Payments
- Accountable for performance of the regional sales coordinators
- Accountable for revenue target achievement and expense management in appointed region
- As well as above, any other duties given by management
Organizational Alignment
- Reports directly to the managing director
- Will manage directly the sales team for appointed region
Qualifications
- Minimum 3-year degree in any field
- Four years post qualification experience in a management position
- Four years post qualification sales experience in an FMCG environment
- Minimum 2 years’ experience in digital financial services
- Experience in leading a team of 5 or more people
Personality Qualities
- Strong leadership skills
- GO getter, self-driven
- Patient, exudes Humility
- Clean criminal and employment record
- High Integrity morals