Multiple Positions

  • Full Time
  • Zambia
  • Applications have closed

Ciela Resort & Spa

1. Carpenter

Reports to: Maintenance Manager
Department: Maintenance

Job Summary:

We are seeking a skilled Carpenter to join our maintenance team. The successful candidate will be responsible for constructing, installing, and repairing structures and fixtures made of wood and other materials.

Key Responsibilities:

  • Read and interpret blueprints and technical drawings.
  • Measure, cut, and shape wood and other materials.
  • Assemble and install structures and fixtures.
  • Maintain tools and equipment in good working condition.
  • Ensure compliance with safety standards.

Qualifications:

  • Diploma in carpentry or a related field is a plus.
  • Proven experience as a carpenter (3+ years preferred).
  • Knowledge of carpentry techniques and methods.
  • Familiarity with woodworking machinery and tools.
  • Ability to read technical documents and drawings.

How to Apply:

Please send your CV and cover letter to [email protected] by 18th October 2024.


2. Gas Technician

Reports to: Maintenance Manager
Department: Maintenance

Job Summary:

We are looking for a certified Gas Technician to ensure the safe operation and maintenance of all gas systems and appliances in our hotel.

Key Responsibilities:

  • Install, repair, and maintain gas appliances and systems.
  • Conduct regular inspections and safety checks.
  • Diagnose and resolve issues with gas systems.
  • Ensure compliance with safety regulations and standards.
  • Provide excellent service to guests and staff.

Qualifications:

  • Relevant certification as a Gas Technician.
  • Proven experience in gas installation and maintenance (2+ years preferred).
  • Strong knowledge of safety regulations related to gas appliances.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.

How to Apply:

Please send your CV and cover letter to [email protected] by 18th October 2024.


3. Receptionist

Reports to: Front Office Manager
Department: Front Office

Job Summary: Ciela Resort & Spa takes pride in delivering exceptional service and creating memorable experiences for our guests. The Receptionist will be the first point of contact for our guests, providing outstanding customer service and ensuring a smooth check-in and check-out process. The ideal candidate will possess excellent communication skills, a warm and welcoming demeanor, and the ability to multitask in a fast-paced environment Key

Responsibilities:

  • Greet and welcome guests as they arrive.
  • Manage check-in and check-out processes.
  • Answer phone calls and respond to inquiries.
  • Maintain the cleanliness and organization of the front desk area.
  • Handle reservations and guest requests efficiently.

Qualifications:

  • Proven experience as a receptionist or in a similar role (3+ years preferred).
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office Suite and hotel Opera.
  • Ability to multitask and work in a fast-paced environment.
  • Diploma in hospitality management or better.

How to Apply:

Please send your CV and cover letter to [email protected] by 18th October 2024.


4. Night Auditor

Reports to: Front Office Manager
Department: Front Manager Employment Type: Full – Time (Night Shift)

Job Summary:

The Night Auditor is a crucial role within our Front Office team, responsible for ensuring the smooth operation of the hotel during the overnight hours. This position involves balancing accounts, preparing daily reports, and providing excellent customer service to guests checking in or requiring assistance during the night. The ideal candidate will possess strong analytical skills, attention to detail, and a commitment to delivering exceptional service.

Key Responsibilities:

  • Perform nightly audits of financial transactions.
  • Prepare and balance reports for hotel operations.
  • Provide excellent customer service during night shifts.
  • Handle guest check-ins and check-outs efficiently.
  • Address guest inquiries and resolve any issues that arise.

Qualifications:

  • Previous experience as a Night Auditor or in a similar role (3+ years preferred).
  • Strong attention to detail and organizational skills.
  • Proficient in accounting software and hotel management systems (Opera is a plus).
  • Excellent communication skills.
  • Availability to work overnight shifts.

How to Apply:

Please send your CV and cover letter to [email protected] by 18th October 2024.

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