Waiter

  • Full Time
  • Zambia
  • Applications have closed

Ciela Resort & Spa

Position Overview:
The Waiter will play a key role in delivering an exceptional dining experience to our guests by providing attentive, courteous, and professional service. The ideal candidate should have a passion for hospitality, strong interpersonal skills, and experience in a fine dining or upscale restaurant environment.

Key Responsibilities:

  • Greet and welcome guests in a friendly and professional manner
  • Present menus, explain specials, and answer guest questions about food and beverages
  • Take accurate food and beverage orders and relay them to the kitchen or bar
  • Serve meals and drinks promptly and efficiently, maintaining high service standardsEnsure tables are properly set, clean, and maintained throughout the service
  • Handle guest complaints or requests with poise and professionalism
  • Process bills and handle payment transactions accurately
  • Assist with opening and closing duties as required
  • Maintain knowledge of menu items, wine selections, and daily specials

Qualifications:

  • Prior experience as a waiter in a fine dining or upscale restaurant is preferred
  • Strong communication and customer service skills
  • Ability to work well under pressure in a fast-paced environment
  • Friendly, well-groomed, and professional demeanor
  • Flexibility to work shifts, including evenings, weekends, and holidays
  • Basic knowledge of food and wine service etiquette
  • Team player with a positive attitude

How to Apply:
Interested candidates should submit their CV and a brief cover letter to [email protected] by 9th May 2025 at 17:00hrs. Please include “Waiter Application” in the subject line.

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