Client Support Technician

  • Full Time
  • Lusaka, Zambia
  • ZMW 7000 Gross ZMW / Month
  • Applications have closed

Commercial I.T. Services Limited

Commercial I.T. Services Limited is recruiting for a client support technician to provide IT support and project management services to contract clients.

The desired skills of the candidate include:

  • Strong Local Area Network Installation and Configuration experience
    • Network point termination
    • Network point labeling
    • Patching/Racking
  • Network Device Configuration – Switches, Routers, Firewalls
    • Understanding of network switching and routing
    • Understanding of access control configuration
  • Strong Understanding and Experience with Windows Servers
    • Understanding of Active Directory
    • Windows Server Administration
    • Outlook and Exchange Server
  • Virtualization and Cloud Computing Knowledge
    • Good knowledge and experience with Microsoft Azure, Microsoft Office 365, Amazon Webservices or Google Cloud.
    • Basic knowledge of configuration of Virtual Servers with VMWare/HyperV/Citrix
  • Experience in a client centered role
    • Helpdesk support/call center/support
    • Report writing

Education

  • Bachelor of Science in Computer Science or related field.
  • Vendor Specific Certifications especially Office 365, Cisco, HP/Dell/Lenovo
  • Proof of continuing professional development

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