Communications & Reports Officer

  • Full Time
  • Lusaka, Zambia
  • - ZMW / YEAR
  • Applications have closed


WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.


The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


WFP has joined a consortium of public and private institutions, known as the Farm to Market Alliance (FtMA), to help smallholder farmers unlock new opportunities. The Alliance works by supporting smallholder farmers to move from subsistence farming to market-oriented agriculture by connecting demand for their crops with commercial markets, improving their access to agricultural inputs and finance, and connecting them to post-harvest solutions, with the aim of boosting incomes and building long-term resilience.

WFP hosts the coordination of this comprehensive value chain intervention and is looking for an individual to push forward these effortsThese jobs are found in Headquarters (HQ) and Country Offices (COs). Job holders operate with minimal supervision, and are heavily involved in day–to-day activities, analytical work and provide advice on less complex issues.

These roles work in a specialist area of communications. In COs, these roles report to the Country Director, with functional supervision from the Regional Communications Officer, to ensure that the CO communications activities serve WFP needs in the country of assignment, taking into consideration the overall regional communications plan and WFP’s corporate communications goals.


To implement the communications plan by supporting and delivering a range of communications activities, providing research and analysis, and prioritising effectively.

KEY ACCOUNTABILITIES (not all-inclusive)

  1. Coordinate the collection of relevant data from country offices and implementation partners that is required to produce timely and accurate reports to donors and other relevant stakeholders
  2. Lead and assist in the development of project and country-based business plans
  3. Assist the Country Coordinator with stakeholder management through activities that contribute to timely and accurate reporting Country level operations
  4. Track timelines, guidelines, and requirements for donor and other stakeholder reports
  5. Develop Topic & Event Briefs/Memos as required for fundraising and reporting purposes e.g weekly, monthly
  6. Develop, maintain and update an appropriate work plan for the assigned area, which implements the communications strategy, in order to maintain and enhance the visibility and reputation of FtMA
  7. Lead the implementation of Farm to Market’s Alliance communication package, including external and internal website, social media messaging, articles, proposals, press releases, & media messages.
  8. Produce country briefs and presentations to promote and inform about FtMA’s activities.
  9. Ensure clearance processes are carried out in accordance with FtMA corporate messaging, branding standards and WFP rules and regulations.


  1. Collect visual content and narratives through field visits (photos, videos, farmer stories)
  2. Information management practice review: Conduct a review of the Country Teams office’s key information management practices from external sources sharing to internal records management will be carried out, quick wins identified and implemented.
  3. Work in close collaboration with counterparts to align activities and ensure a coherent approach to communications within FtMA
  4. Develop communication strategies and content for FtMA Zambia, manage all communication channels and disseminate project activities and successes with internal and external partners.
  5. Develop communication strategies and content for FtMA Zambia; manage all communication channels and disseminate project activities and successes with internal and external partners.
  6. Lead the organization of biannual Country Coordination Committees.
  7. Conduct Field Missions to collect detailed needs assessment of target farmers and assist in the identification of opportunities to build further partnerships with other key value chain players on the ground.
  8. Documentation of best practices, testimonials, successes, and field experiences in line with the project key objectives


  1. The incumbent will report to the FtMA Country Coordinator throughout the tenure, the staff will work in close coordination with global and country teams, and global alliance members.


Education: Advanced University degree in Mass Communications, journalism, Public Relations Business administration, Communications or other relevant field, or First University degree with additional years of related work experience and/or trainings/courses.
Experience: At least Five years of experience in Media and communication Fields, either in private sector enterprises or in non-profit value chain related projects, with a strong exposure to the private sector. Experience in drafting media documents and liaising with stakeholders from the private and public sector. Experience with relevant  and/or other humanitarian/development organizations or in the commercial agriculture or media fraternity.
Language: Fluency (oral and written) in English language .


  • Resourcefulness, initiative, and problem-solving skills. The ideal candidate for this position must be able to work independently and unsupervised as well as in a team-oriented environment.
  • Strong relationship-management skills, with experience in coordinating between various stakeholders.
  • Exceptional organizational and time management skills, ability to follow up on pending tasks to ensure their completion in a timely manner.
  • Excellent drafting, communication and presentations skills in English.
  • Experience in drafting high level documents; and/or liaising with legal counterparts in developing working documents. Editing experience in English desirable.
  • Excellent analysis and computer skills, particularly in MS Office.
  • Ability to work independently, establish priorities and monitor own work plan with minimum supervision in close coordination with the geographically diversified FtMA team.
  • Solid operational skills including problem solving and project management skills, including ability to work and deliver projects proactively and under pressure.
  • Good analytical skills; resourcefulness, initiative, maturity of judgment, tact, and negotiating skills.
  • Ability to communicate clearly both orally and in writing


• Has gained experience in utilising specialist communications techniques to enhance functional outputs
• Has provided direction and instruction to more junior staff members within area of expertise



  • Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
  •  Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
  •  Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
  •  Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.


  • Look for ways to strengthen people’s skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
  •  Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
  •  Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
  •  Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.


  • Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
  •  Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
  •  Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
  •  Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.


  • Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
  •  Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
  •  Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
  •  Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.


Deadline for submission of applications: 18th June 2022 at Midnight.

Applications should be sent on-line only, through WFP recruitment website at:

Female applicants and qualified applicants from developing countries are especially encouraged to apply.

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

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