Front Desk Customer Care Receptionist

Warmly welcoming clients, guests, and employees as they enter the facility.

• Providing information and directions as needed.
• Managing and directing incoming calls to the appropriate departments or individuals.
• Taking messages and providing basic information.
• Assisting clients with inquiries, requests, or issues in a courteous and professional manner.
• Performing various administrative tasks, such as data entry, filing, and document preparation.
• Handling multiple tasks simultaneously, such as answering phones, welcoming visitors, and managing inquiries.
• Addressing and resolving issues that arise at the front desk promptly and effectively.
• Maintaining a professional and friendly demeanor in all interactions with visitors, clients, and colleagues.