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JOB TITLE: ICT & Solutions Support Intern (1 Position)
DURATION: 3 Months (with possibility of extension)
LOCATION: Lusaka, Zambia (Hybrid – Remote & On-Site)
START DATE: ASAP
APPLICATION DEADLINE: 10 days from publication
🔹 About the Role
We are looking for a driven and tech-savvy ICT & Solutions Support Intern to join our fast-paced digital transformation environment. This internship offers a unique opportunity to gain real-world experience at the intersection of software implementation, financial systems, and digital product sales.
You’ll play an active role in the implementation of an investment system project, while also supporting the deployment, testing, and documentation of technology solutions .
This role blends technical hands-on experience with client-facing solution support, ideal for someone interested in fintech, ICT systems, and digital business enablement.
🔹 Key Responsibilities
🛠️ System Implementation Support
Assist in the deployment, testing, and documentation of investment and fund management software
Participate in API integrations between third-party platforms and in-house systems
Support UI/UX testing, bug tracking, and sprint-based feature validation
Perform data validations and quality checks during UAT and go-live phases
Contribute to the creation of user manuals, training materials, and FAQs
🖥️ Digital Solutions & Sales Support
Provide first-level technical support for the group of companies or platforms
Assist in preparing product demos, digital decks, and client-ready presentation materials
Support CRM or ERP product demonstrations and lead tracking across interested clients
Help coordinate inquiries or product walkthroughs with prospective users and buyers
Collect client feedback and escalate technical requirements to development teams
📊 Documentation & Reporting
Maintain clear documentation of user requirements and technical workflows
Help update dashboards, internal tools, and task-tracking systems for project milestones
Support sales teams in producing technical specs or simplified feature explanations
🔹 Required Skills & Qualifications
Bachelor’s degree (or in final year) in Computer Science, Information Technology, Software Engineering, or a related field
Understanding of software fundamentals (OOP, databases, SDLC)
Familiarity with SQL and database platforms (PostgreSQL, MySQL, MS SQL)
Proficiency in at least one programming language (Python, PHP, Java, JavaScript)
Familiarity with REST APIs and tools like Postman, Swagger, or similar
Comfortable with Git/GitHub and basic version control
Excellent problem-solving and analytical skills
Detail-oriented and self-driven with a strong willingness to learn
🔹 Nice to Have (Bonus Points)
Exposure to cloud platforms (AWS, Azure, or Google Cloud)
Experience with UI/UX tools (Figma, Adobe XD, Sketch)
Knowledge of CRM, ERP, or Investment Management systems
Experience supporting ICT projects, university competitions, or hackathons
Basic understanding of technical product marketing or sales enablement
🔹 What You’ll Gain
Real-world experience in financial software implementation and systems integration
Exposure to B2B solution sales and client engagement
Opportunity to work alongside top-tier consultants and software engineers
Mentorship from leaders in investment advisory, procurement, and consulting
A performance-based recommendation
Possible extension or full-time engagement based on performance
🔹 How to Apply
Follow the google form link to submit your details and share a compressed file containing a 20-second video explaining why you are the right intern.
Attach:
Your updated CV (max 2 pages)
A short cover letter explaining your fit and motivation
Optional: Portfolio, GitHub, or project links
APPLY USING THE LINK HERE
To apply for this job please visit forms.gle.