Front Office Executive

  • Contract
  • Kitwe, Zambia
  • Applications have closed

Excellence Skills Corporation Limited

Excellence Skills Corporation Limited (the “Company”) is a leading recruitment firm in Zambia and is now recruiting for a versatile and reputable company based in Kitwe, Zambia which is engaged in the supply of personal protective equipment, engineering works, spares, consumables, logistics, mining support services, and general supply.

With a commitment to quality, reliability, and comprehensive solutions, the Company caters to a diverse range of industries. As it expands its operations in Zambia and in the region, the Company is now looking for a dynamic and detail-oriented individual to join the team as a Front Office Executive.

Key Responsibilities:

1.     Front Desk Management:

Warmly welcome visitors, clients, and employees to the office, creating a positive first impression.

Manage incoming calls, redirecting them to the appropriate personnel or department, and taking messages as needed.

2.     Visitor Management:

Maintain a log of visitor information, issue visitor badges were available, and enforce security protocols.

Collaborate with security personnel to monitor and manage access control.

3.     Customer Service:

Provide excellent customer service by assisting clients with inquiries, offering information about products and services, and addressing their needs promptly and courteously.

4.     Handling Deliveries:

Receive and manage incoming deliveries, ensuring accurate documentation and prompt distribution to the relevant departments.

5.     Appointment Scheduling:

Efficiently schedule appointments for clients and coordinate with internal teams to ensure seamless arrangements.

Maintain an organized and up-to-date calendar of appointments and meetings.

6.     Administrative Support:

Offer administrative support across various departments, including data entry, document preparation, and record-keeping.

Assist in organizing company events, meetings, and conferences.

7.     Office Communication:

Facilitate internal communication by relaying messages and announcements to employees.

Ensure the timely distribution of company-wide communications.

8.     General Office Support:

Assist in various office tasks such as photocopying, scanning, and filing documents.

Maintain a clean and organized front office area.

Minimum Qualifications and Experience Requirements:

  • Grade 12 Certificate with 5 O-levels.
  • Minimum of a Certificate in Business Administration, or a relevant field.
  • Minimum 1-year experience as a Front Office Executive, Receptionist, or in a customer-facing role.

Key Attribute Requirements:

  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite and familiarity with office equipment.
  • Strong organizational and multitasking abilities.
  • Professional demeanor, with a friendly and approachable personality.

How to Apply:

Interested candidates are invited to apply by following the following instructions:

1.     Only apply if you have the requirements for this job.

2.     Submit your application by completing the Applicant Data Form on this link

3.     The deadline for applications is Wednesday 22nd November 2023.

4.     Only shortlisted candidates will be contacted for interviews.

Excellence Skills Corporation Limited is an equal-opportunity employer.

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