Team Members: Smoothie & Milkshake Bar

  • Full Time
  • Lusaka, Zambia
  • November 30, 2022

Fresh-Stop Smoothies & Milkshake Bar

Smoothie & Milkshake Bar

Our Team Members are key individuals for Smoothie and Milkshake Bar. As a Team Member you are challenged with the task of making the perfect smoothie or Milkshake – with right amount of fresh fruits, cold pressed juices and all natural ingredients blended together for one customer at a time. Not only will you educate the customers about our smoothies, but also the health benefits associated with each dynamic recipe in their quest to live a better life. As a Team Member, you will be cross-trained in all sections within our store.

RESPONSIBILITIES AND DUTIES:

Ability to work quickly while delivering an amazing customer experience
Knowledge of each smoothie/ juice/milkshake recipe and the ingredients included
Knowledge of what each ingredient is and its nutrients
Understanding of recipies
Maintain a positive, upbeat attitude
Clean and maintain a safe and secure food environment
Promote positive brand image
Perform other duties as assigned by the store manager

QUALIFICATIONS:

Positive attitude
Passion for customer service, integrity and strong work ethic
Knowledge of health industry, making of smoothies and Milkshakes
Passion for organic foods/juicing
Previous customer service experience a plus
Ability to read and write in English

KEY RESPONSIBILITIES:

Greet and serve customers in an energetic and friendly fashion.
Build relationships with customer by answering menu questions and making beverage suggestions from the menu.
Take food and beverage orders.
Prepare beverages (including coffee drinks and smoothies), following standard recipes and presentation techniques; request clarification if needed.
Create or Identify better practices and make suggestions to Supervisors and Management.
Identify opportunitiees to increase sales and make suggestions to Supervisors.
Serve food and beverages to customer at their tables.
Handle cash and card transactions, ensure charges are accurate, and return correct change to customers
Maintain a safe and healthy work environment by keeping the work area clean and organized, following all sanitation standards.
Keep equipment clean and safely operating by following operating instructions; troubleshoot breakdowns, and perform preventative maintenance, if requested.
Have a working knowledge of blenders and equipment.
Other duties and responsibilities may be assigned

To apply for this job email your details to info@fresh-stop.com


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