Regional Branch Manager

Website GS CASH ADVANCE LIMITED

A Perfect Pathway To Get Set

GS Cash Advance Limited has the prime aim of offering financial services to individuals that are in formal employment and are working for companies that GS has approved to be eligible companies in its data base. From its inception, the company has grown and continues to grow steadily with prospects of future expansion.

In view of this, GS CASH ADVANCE is hereby inviting well qualified, energetic, enthusiastic, self-motivated and focused professionals to apply for the following vacant position

REGIONAL BRANCH MANAGER – Iringa, Woodlands, Mumbwa and Chongwe branches.

The role holder will need to be a resident of Lusaka

The Main Responsibilities will include:

  • Effectively utilize people resources to achieve optimal productivity i.e. all supervision of staff in the regional branches and independent sales agents where applicable; ensure role clarity and accountabilities to staff
  • Coordinating with management to source right skills and numbers as per approved organization structure for the delivery of plans and targets
  • Driving branch financial strategy and priorities for the business
  • Identifying New business, acquisitions and client retention to improve the financial health of the Company.
  • Identification of opportunities for process and client service improvements anchored on meeting client needs
  • Ensure credit facilities are only extended upon meeting minimum requirements and approvals as per credit policy
  • Managing a Customer Feedback mechanism that facilitates continuous flow of feedback for continuous improvement, championing of competitive advantage and speedy resolution of customer complaints; The Branch manager owns all customers and colleague’s complaints raised in the branch
  • Proposing to senior management territory specific cost effective Corporate Social Responsibility / Investment plan for the business

Minimum Qualifications:

  • A minimum of a business degree or professional qualification
  • Substantial experience in the financial services industry, including demonstrated success in a similar role
  • In depth knowledge of products, sales, services, delivery channels and customer segments
  • Proven experience in sales, service management and operational risk management
  • Proven capability of managing teams of people
  • Excellent business acumen in business risk assessment
  • Strong leadership qualities, excellent interpersonal skills and ability to manage an intensely pressured environment

Other skills and attributes:

  • Strategic Thinker
  • Proven Communications skills
  • The ability to plan, organize, and prioritize multiple and simultaneous programs
  • Strong interpersonal skills in dealing proactively with all levels of complex stakeholders
  • Solid problem-solving, Innovative and business acumen skills
  • Strong level of influence and negotiation skills
  • Consultative, part leader and part doer

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