
Website HRLeverage Zambia Limited
HRLeverage Zambia Limited is a leading HR consultancy firm specializing in recruitment, workforce management, and organizational development. We are committed to delivering top-notch HR solutions that empower organizations and employees alike.
The HR Generalist is a vital member of HRLeverage Zambia Limited, responsible for managing HR processes, providing employee support, and ensuring compliance with HR policies. This role requires expertise in HR best practices, exceptional organizational skills, and outstanding interpersonal communication.
Key Responsibilities
- Coordinate the onboarding process for new hires, including preparing paperwork, conducting orientations, and organizing training sessions.
- Serve as the primary contact for HR-related inquiries and concerns.
Assist in resolving workplace conflicts and fostering a positive work environment. - Manage employee benefits, including health insurance, retirement plans, and other perks.
- Assist employees with benefits enrollment and address related queries.
Ensure adherence to labor laws and company policies. - Maintain HR records, track employee leave, and assist with audits and reporting.
- Support the recruitment process by screening resumes, scheduling interviews, and conducting initial candidate assessments.
- Assist in drafting job descriptions and posting job openings.
- Assist in implementing performance management programs, including conducting performance reviews and goal-setting sessions.
- Coordinate employee training programs and track participation.
Identify training needs and recommend solutions for employee development. - Maintain HR information systems (HRIS), ensuring data accuracy and integrity.
- Generate HR-related reports as needed.
- Manage offboarding processes, including conducting exit interviews, completing documentation, and processing final paychecks.
- Participate in HR initiatives such as employee engagement programs, diversity and inclusion efforts, and organizational development projects.
Qualifications and Skills
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Minimum of 4 years in HR roles. HR certification or professional membership is a plus.
- Proficiency in HR software/tools, including HRIS and applicant tracking systems (ATS).
- Excellent written and verbal communication skills.
Strong time management and attention to detail. - Ability to build relationships and effectively interact with employees at all levels. Strong negotiation skills.
- Strong analytical and problem-solving abilities.
Ability to adapt to changing priorities and manage multiple tasks simultaneously. - Strong collaboration skills and ability to work as part of a team.
Benefits
- Opportunities for career growth and professional development.
- Supportive and inclusive work environment.