
I - Catch Optical
Perfecting Your Eye
I-Catch Optical invites applications from suitably qualified and experienced individuals to fill in the position of Shop/Office Assistant.
KEY QUALIFICATIONS, QUALITIES & ABILITIES
- Full grade twelve certificate
- Diploma in Business Administration or any Business related course
- Knowledge of optical business will be an added advantage
- Past experience in a busy optical dispensary is desired
- The candidate should be self-motivated
- People skills
- Great customer services skills
- Valid Driver’s license will be added advantage
KEY RESPONSIBILITIES
- Oversee all administration tasks
- Schedule and arrange appointments for customers
- Be the first contact for customers
- Help customers select the correct frames for their lenses
- Ordering of prescription lenses
- Call and advise customers of jobs ready for collection
- Carry out minor pre-screening tests
- Answer customers’ queries in person or over the phone
- Explain product offerings to the customers
- Collect payments from customers
- Timely invoicing of credit customers
- Ensure timely collection of payments from credit customers
- Carry out reconciliations of customer accounts
Interested applicants with the requirements stated may submit their applications electronically via e mail to [email protected]
The closing date for accepting applications is 26th January 2025. Note that only shortlisted candidates who meet the above requirements will be contacted.
*Please note that I-Catch is an equal opportunity employer.