Website ICL Zambia Limited
You are passionate and motivated! So are we! Join our young, dynamic and growing team now!! ICL Zambia is recruiting a Customer Relations Officer. Are you up for the job?
- Generating new leads and cold calling potential clients.
- Follow up on potential and existing customers.
- Generating quotes and invoices for customers and follow up for pending payments.
- Providing prompt and professional replies to all customer queries.
- Provide first level support to customers as and when required.
- Implementing and follow up on marketing related activities as and when required.
- Secondary duties to include office administration, and any other cognate duties assigned by Management.
- Have the ability to manage and prioritise a varied workload effectively as well as the capacity to work under pressure.
- Past experience working in a call centre is a definite advantage.
- Very at ease working on computer and using Microsoft office