Customer Relations Officer

  • Contract
  • Lusaka, Zambia
  • Applications have closed
  • Salary: 0.00

Website ICL Zambia Limited

Innovate.Connect.Lead

You are passionate and motivated! So are we! Join our young, dynamic and growing team now!! ICL Zambia is recruiting a Customer Relations Officer. Are you up for the job?

Job Responsibilities:

  • Generating new leads and cold calling potential clients.
  • Follow up on potential and existing customers.
  • Generating quotes and invoices for customers and follow up for pending payments.
  • Providing prompt and professional replies to all customer queries.
  • Provide first level support to customers as and when required.
  • Implementing and follow up on marketing related activities as and when required.
  • Secondary duties to include office administration, and any other cognate duties assigned by Management.

Qualifications Required:

  • Have the ability to manage and prioritise a varied workload effectively as well as the capacity to work under pressure.
  • Past experience working in a call centre is a definite advantage.
  • Very at ease working on computer and using Microsoft office