Sr. Communication and Information Management Assistant GS6 – Child Labour Project

  • Full Time
  • Lusaka, Zambia
  • Applications have closed

Website International Labour Organization

Sr. Communication and Information Management Assistant GS6 – Child Labour Project

Grade: G6

Vacancy no.: DC/LUSAKA/GS/2023/11
Publication date: 30 August 2023
Application deadline (midnight local time): 8 September 2023

Job ID: 11178
Department: RO-Africa
Organization Unit: CO-Lusaka
Location: Lusaka
Contract type: Fixed Term  at 50% part time

Contract duration: 1 year with possibility of extension

Under article 4.2, paragraph (e) of the Staff Regulations, the filling of vacancies in technical cooperation projects does not fall under Annex I of the Staff Regulations and is made by direct selection by the Director-General.

In order to support the best informed process in the filling of the above-mentioned vacancy by direct selection, the ILO invites interested candidates to submit their application online by the above date.

The following are eligible to apply:

ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations.
External candidates*
*The recruitment process for General Service positions is subject to specific local recruitment criteria. The ILO may only offer a contract to persons who are Zambian Nationals.

The ILO values diversity among its staff and welcomes applications from qualified female candidates. We also encourage applicants with disabilities. If you are unable to complete our online application form due to a disability, please send an email to [email protected].

Technical cooperation appointments are not expected to lead to a career in the ILO and they do not carry any expectation of renewal or conversion to any other type of appointment in the Organization. A one-year fixed-term part time -50% contract will be given. Extensions of technical cooperation contracts are subject to various elements including the following: availability of funds, continuing need of the functions and satisfactory conduct and performance.

*Conditions of employment for external candidates: In conformity with existing ILO practice, the appointment of an external candidate will normally be made at the first step of this grade. The entry level salary for this position is K 460,227 (currency) yearly.

The Senior Communication and Information Management Assistant will work on the project on Reducing Child Labor and Forced Labor in Critical Mineral Producing Communities in Zambia funded by the US Department of Labour’s Bureau of International Labor Affairs (ILAB).

The project aims to meet the following Outcomes:

Outcome 1: Increased capacity of government to address child labor and forced labor in critical mineral producing communities.

Outcome 2: Increased resiliency of members of vulnerable households in communities producing critical minerals.

The project will work in mining communities in two of the following provinces: Northwestern, Copperbelt, Central and/or Luapula. The project will use an integrated area-based approach to address child labor and promote sustainable community solutions to reduce the impact on children in relation to increases in the demand for critical minerals.

The project will conduct two needs assessments:

(1) Within the first six months of award, the grantee will refine the proposed strategy related to Outcome 1 by conducting a needs assessment that includes consultation with government stakeholders to determine geographical areas to improve government capacity to address child labor and forced labor in mining communities.

(2) Within the first 12 months of award, the grantee will carry out an in-country needs assessment to assess, refine, and/or validate the proposed strategy for Outcome 2 and to inform the design and delivery of interventions. This needs assessment should use a participatory approach to identify the needs of households vulnerable to child labor and forced labor in project areas, the communities and households that should be targeted by the project, how they should be reached; how the project can effect sustainable change; and how the context might affect the delivery, uptake, and outcome of the activities, including potential risks.

The project will support regional engagement and collaboration between Zambia and the Democratic Republic of the Congo along the borders of the two countries to address child labor and forced labor where they have similar interests in the production and transportation of critical minerals. The project will also work with the Southern African Development Community (SADC) to assist with the cross-border engagement and collaboration.

ILO CO-Lusaka seek to recruit a Senior Communication and Information Management Assistant who will be responsible for coordinating the project’s communication and visibility activities on the project and will be based in Lusaka.

Reporting lines:

Under the overall responsibility of the ILO Country Office Director for Zambia, Malawi and Mozambique (CO-Lusaka), the Sr Communications and Information Management Assistant will work under the direct supervision of the National Project Manager.
Description of Duties
1.    Undertake and complete specialized support services in a range of communication and information management areas encompassing promotion, advocacy, media relations, events management, research, publication, documentation and information management activities.
2.    Develop and implement a project communication strategy and a social media strategy, including development of content, curating of related content.
3.    Coordinate and ensure consistent media messaging and uploading of content across various channels of public communication.
4.    Take a lead on media engagement for the project, including organization of press conferences, and preparation of press kits and talking points. Liaise with media, handle interview requests and draft press releases and statements.
5.    Develop creative communication, visibility and awareness raising materials to showcase project achievements and document lessons learnt, including compilation of a photo library, audio-visual content, drafting information materials such as human stories, fact sheets, presentations, project flyers, brochures, feature articles, and other relevant material and ensure the dissemination of material using relevant media platforms.
6.    Promote different project initiatives and actions before, during and after by uploading engaging content across various channels of public communication.
7.    Guide the production of publications, print and online, and audio-visual products including the procurement of requisite vendors and coordination with ITC Turin and other similar service providers, wherever needed.
8.    Provide communication and visibility support with regards to organization of project events, product launches, press conferences, media interviews, meetings, conferences, workshops and promotion of publications/research. Give presentations and respond to a range of inquiries as required.
9.    Provide documentation services and ensure the maintenance and update of webpages, databases and web content management systems, classifying information and ensuring consistency and compliance with applicable standards. Develop and update a media contacts/distribution list.

10.    Regularly monitor media output on ILO activities on the works of the projects. Respond to requests for information. Ensgenderure the efficient filing, retrieval and organization of materials, as required.
11.    Analyze campaigns and translate qualitative data into recommendations and plans for the revision of the communication strategy.
12.    Keep abreast of changes to communication and information management-related techniques, tools, standards, guidelines, and best practices and provide guidance and deliver training to staff with a view to building knowledge. Including keep up to date with ILO world of work themes and national and regional priorities.

13.    Perform any other relevant duties requested by the Supervisor
Required qualifications

Completion of secondary school education plus formal training in a communication, journalism, public relations, or information management-related area.

Minimum of six years of office support work experience, the majority of which relates to communication or information management support services. Experience in national and international multimedia communication activities, including social media, digital, video, audio, and print formats is required. Experience in communication in development projects implemented by national/international NGOs/UN agencies is an advantage.

•    Proven experience developing and implementing communications strategies through a variety of means, such as traditional, digital, and social media, and/or storytelling.

•    Experience in developing communications strategies using behavioural and social change communication, including audience segmentation and social mobilization.

•    Demonstrated experience working with and overseeing the work of consultants and external companies and managing the delivery of multimedia communication products and services required

•    Experience in, and knowledge of child labor , child rights and forced labour issues is preferred.

Excellent command of English.
–    Good knowledge of communication and/or information management principles, multimedia techniques, platforms and concepts.
–    Ability to maintain effective working relationships with key stakeholders.
–    Ability to distil complex topics into simple and compelling formats, including ability to code and classify information in accordance with standards.
–    Ability to tailor communication for specific audiences
–    Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.
–    Demonstrate collaborative and teamwork experience.
–    Ability to work independently, quickly, precisely, and take initiative and responsibility.
–    Accuracy and attention to detail and skills in the design, layout and formatting documents.
–    Ability to work with Microsoft Office applications (including word processor, Publisher, spreadsheet, presentation software and Microsoft Adobe) such as Microsoft Office.
–    In-depth awareness and understanding of social media platforms, their respective participants (Facebook, Twitter, LinkedIn, YouTube, Instagram, etc.) and how each platform can be deployed in different scenarios.
–    Ability to communicate sensitively, effectively and creatively across different constituencies.
–    Excellent written and oral communications skills, including skills in researching and selection of information
–    Excellent knowledge of print, audio-visual and online processes.
–    Knowledge of planning and organizing events
–    Excellent drafting and web/editing skills in English.
–    Good understanding of the working practices of national and international media.
–    Knowledge of modern communication principles, techniques and systems.
–    Ability to foster effective two-way communication and understanding and to manage and impart information to a varied audience.

This position is contingent on the award decision from the U.S Department of Labor’s Bureau of International Labor Affairs (USDOL-ILAB).

Assessed candidates who will be considered as appointable but not selected for this position can also be offered to be assigned on another temporary position at the same or at a lower grade provided that said candidates possesses the minimum qualifications for this position.


Recruitment process

Please note that all candidates must complete an on-line application form. To apply, please visit the ILO Jobs website. The system provides instructions for online application procedures.

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