Business Development & Projects Manager

  • Full Time
  • Lusaka, Zambia
  • Applications have closed

Website ISWE Solutions Limited

ISWE Solutions is a leading provider of innovative IT solutions

Job Overview:

We are seeking a results-driven Business Development & Projects Manager to lead business growth initiatives, oversee product and project management, and enhance client relations. This role requires close collaboration with cross-functional teams, including sales, marketing, software development, and support, to drive seamless execution of projects and strategic initiatives. The ideal candidate must have a strong background in business development, technical project execution, and operational efficiency.

Key Responsibilities:

  • Identify, develop, and secure new business opportunities and strategic partnerships to drive revenue growth and expand market presence.
  • Lead the end-to-end lifecycle of product and project management, ensuring successful execution within scope, budget, and timelines.
  •  Collaborate with sales and marketing teams to align business development strategies with market trends, driving competitive positioning and customer acquisition.
  • Serve as the primary liaison for client engagements, providing technical support, addressing challenges, and ensuring long-term customer satisfaction and retention.
  • Oversee daily operations to maintain efficiency and productivity, coordinating with cross-functional teams for seamless execution.
  • Work closely with engineering, support, and senior management to implement solutions that meet both client needs and business objectives.
  • Develop and execute data-driven business strategies informed by industry trends, competitor analysis, and emerging opportunities.

Qualifications & Experience:

  • A bachelor’s degree in a relevant field is required; a professional certification in PMP or PMI Agile is highly desirable.
  • Minimum five years of experience in business development, sales, project management, or product management, preferably within a technology-driven environment with proven exposure to the banking or fintech sectors.
  •  Demonstrated experience with ERP systems, cloud offerings, and data analytics platforms.
  • Proven track record of leading cross-functional teams and managing complex projects successfully.
  • Strong technical proficiency, with the ability to provide client support and implement effective solutions
  •  Exceptional communication, negotiation, and stakeholder management skills.
  •  Proficiency in project management tools.
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