Human Resource Assistant

Website John Snow Health Zambia Limited

John Snow Health Zambia Limited

USAID Controlling HIV Epidemic for Key and Underserved Populations (CHEKUP II) Activity


Job Title: Human Resources Assistant

Department/Unit: HR/Administration

Location: Lusaka, Zambia

Category: Full-Time

Reports to: Human Resource Manager


The USAID Controlling HIV Epidemic for Key and Underserved Populations (CHEKUP II) Activity is a five-year project to address the needs of people living with HIV (PLHIV) and those most at risk of acquiring HIV and contribute to HIV mitigation and epidemic control, improving the health outcomes of priority populations in the highest HIV-burden provinces of Zambia. USAID CHEKUP II is implemented by John Snow Health Zambia (JSH).

Position Description:

The Human Resource Assistant contributes to the accomplishment of Human Resources practices and objectives in managing the full employee life cycle from recruitment, induction to exit and also in providing administrative support in the day-to-day running of the Human Resource Office.

Main Responsibilities

  • Assists with placement of adverts for facilitating recruitment
  • Assists with contacting shortlisted candidates and arranging for interviews
  • Assists with background checks for selected candidates and mails out the candidate offer letter package as requested and tracks return
  • Prepares all documentation required for employee sign-on onto payroll
  • Processes enrolments, changes, and terminations of participants in all benefit plans and programs
  • Assist to maintain HR records through a documented filing system based on  the “easy to retrieve” principle.
  • Assist employees with any benefit claim issues
  • Assists with employee orientation
  • Prints out attendance timesheets every 27th of the month and makes follow-ups on employees who have not completed these.
  • Responsible for updating, and reconciling all staff records/bills for Medical insurance, GLA, GPA and Workers’ Compensation Fund and NHIMA
  • Files all compliance reports.
  • Assists with VISA and Work Permit applications
  • Facilitates for sign off of exit checklist by Supervisor, IT and other departments for employees leaving the organization.


  • Grade 12
  • Diploma/Degree in HR Management or equivalent
  • Minimum three years of working experience
  • Fully paid up  Member of Zambia Institute of Human Resource Management
  • Demonstrated ability to manage time and perform to strict deadlines;
  • Ability to manage office equipment like computers, fax machines and projectors;
  • Good record filing and secretarial skills;
  • Proficient in Microsoft Word, Excel, and PowerPoint software;
  • Ability to multi-task with a high level of accuracy and attention to detail;
  • Excellent written and verbal English skills;
  • Strong communication and interpersonal skills; and
  • Ability to deal appropriately with sensitive issues and maintain a high level of confidentiality and integrity at all times.

How to Apply:

To apply please complete the application form available HERE. Applicants are required to submit a cover letter and CV with three references and full addresses and contact information via the application form

Closing Date: January 02,2023

Please note that you do not need to apply if you do not meet the minimum requirements. Only candidates meeting the minimum requirements will be contacted.

John Snow Health Zambia, Limited is an Equal Opportunity, Affirmative Action Employer committed to workplace diversity. We are committed to providing equal employment opportunities for all qualified applicants and employees without regard to age, race, color, national origin, ancestry, creed, religion, gender, disability, marital status, sexual orientation, sexual preference, genetic information, political affiliation, or military status (special disabled veterans or veteran status) in any employment decisions.

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