Social and Behavioural Change Specialist

  • Full Time
  • Kitwe, Zambia
  • Applications have closed

John Snow Health Zambia Limited ZAM-Health Project

John Snow Health Zambia Limited

ZAM-Health Project


Job Title: Specialist, Social and Behavioural Change

Department/Unit: Technical, Social and Behaviour Change Unit

Location: Kitwe

Duration:  Full-Time position

Reports to: Director, Social and Behaviour Change


The USAID Zambia Accessible Markets for Health (ZAM-Health) Activity is a five-year project to expand the availability and accessibility of high-quality health products and services in the private sector, improve health knowledge, and increase the adoption of healthy and health-seeking behaviors. The program will employ private sector approaches such as marketing, social franchising, and partnerships with for-profit entities to achieve these outcomes. USAID ZAM-Health is implemented by John Snow Health Zambia (JSH) in partnership with JSI Research & Training Institute, Inc. (JSI), Media 365, and PharmAccess.


The Social and Behavior Change (SBC) Specialist leads and participates in behavioral change communication (BCC) and social mobilization activities and events to increase awareness about various health services and products to increase uptake and utilization. Health services and products include family planning (FP) and reproductive health (RH), maternal and child health(MNCH), HIV/AIDs treatment and therapy, and related other services as identified. In addition, the Specialist supports the implementation of the ZAM-Health social mobilization and SBC strategy through engaging and forging strategic partnerships with traditional and other community leaders. They are part of the Behavioural Interventions team and work under the technical direction of the SBC Senior Advisor and Behavioural Interventions Director.

Main Responsibilities

Lead the implementation of the ZAM-Health demand-creation strategy, including aspects of advocacy, community and social mobilization, and behavior change communication to improve project outcomes;

Contribute to SBC interventions in USAID ZAM-Health sites.

Coordinate the roll-out and effective use of MOH and project-approved communication tools and materials;

Work closely with the ZAM-Health private sector team to ensure a coordinated approach in all ZAM-Health SBC activities;

Contribute to the development of SBC-related strategies consistent with basic SBC principles and incorporating innovative, multi-faceted delivery channels;

Work with advertising/creative agencies in the development and production of campaign materials and products;

Contribute to the development and adaptation of SBC-related messaging and materials and training;

Establish networks and strategic partnerships to enable sustainable implementation of community-led health promotion activities;

Implementation of SBC campaigns;

Effectively and efficiently engage civic, business, religious, and other community leaders to increase demand and utilization of ZAM-Health services and products, promoting adoption of healthy behaviours;

Develop, mentor, and coach ZAM-Health Officers;

Implement and adhere to JSH’s personnel, financial, operations, and fraud management policies;

Other duties as assigned by the Director – Social and Behaviour Change or other managers, consistent with the project objectives.

Qualifications and Skills

BA in social work, public health, adult education, development studies or diploma in clinical medicine or public health nursing.

At least five (4) years experience in the area of community mobilization and SBC for HIV/AIDS, TB, MNCH and RH/FP services and products;

Good working knowledge of culturally appropriate community strategies for HIV/AIDS,TB, MNCH, and RH/FP services and products;

Ability to train, coach, and mentor ZAM-Health officers in effective and results-oriented community mobilization approaches;

Ability to engage groups of people on HIV/AIDS, MNCH, TB, and RH/FP;

Outstanding communication skills, including excellent spoken and written English and fluency in at least two local languages;

Good writing skills;

Respectful and able to confidently interact with traditional, religious, and other community leaders to leverage social mobilization opportunities and platforms;

Ability to travel frequently to both urban and peri-urban communities.

Mode of Application:

Kindly follow the link below to submit your application:

Application Link

Please note that you do not need to apply if you do not meet the minimum requirements. Only candidates selected for an interview will be contacted.

Closing Date: 8th September, 2023.

John Snow Health Zambia, Limited is an Equal Opportunity, Affirmative Action Employer committed to workplace diversity. We are committed to providing equal employment opportunities for all qualified applicants and employees without regard to age, race, color, national origin, ancestry, creed, religion, gender, disability, marital status, sexual orientation, sexual preference, genetic information, political affiliation, or military status (special disabled veterans or veteran status) in any employment decisions.

* Legitimate employers do not ask for payment. Find out more at safe job search tips.