Human Resource Manager

Job Overview:

The HR Manager is responsible for overseeing all human resources functions, including recruitment, employee relations, compensation, performance management, and staff development. This role supports business goals by ensuring a positive work environment, legal compliance, and effective HR operations. The HR Manager works closely with company leadership, provides guidance to staff, and helps build a strong, engaged, and high-performing team.

1. Employee & External Relations

• Maintain positive employee relations across all departments.
• Build and maintain good relationships with external partners such as the Labor Office, NSSF, and trade unions.

2. Recruitment

• Ensure timely hiring of qualified candidates for all open positions.
• Expand recruitment channels and grow the company’s internal talent pool.

3. Compensation & Benefits

• Ensure accurate salary processing and social welfare contributions in coordination with external HR service providers.
• Monitor market trends and update the compensation system accordingly.
• Propose salary increases and bonuses and manage related communication.

4. Talent Management

• Work with leadership to develop career growth, training, promotion, and retention plans.
• Set up and oversee performance management processes.
• Maintain complete and accurate employee records.

5. HR Support & Advisory

• Provide guidance to managers and employees on HR and employee relations matters.
• Manage on-boarding for new hires and conduct exit interviews.
• Lead employee engagement activities and company events.
• Act as the main contact for external HR communications and employer branding.
• Develop and manage the HR team to ensure high-quality support to the business.

6. HR Programs

• Support the annual employee promotion program and complete other tasks assigned by leadership.

 

Qualifications:

• Bachelor’s degree or above.
• Minimum of 5 years’ HR management experience, including team leadership.
• Strong sense of responsibility, organisational awareness, and teamwork.
• Proactive and collaborative mindset.

 

Skills and Attributes:

• HR Knowledge
• Solid understanding of labor laws, social welfare, and HR policies.
• Hands-on experience in recruitment, compensation, and performance management.
• Familiar with HR systems (HRIS) and Microsoft Office, especially Excel.

Leadership & Communication

• Strong communication and interpersonal skills.
• Able to guide, support, and coach managers and employees.
• Skilled in conflict resolution and organisational change.

Planning & Organisation

• Strong decision-making and analytical skills.
• Able to manage multiple tasks in a fast-paced environment.
• Organised and detail-oriented.

Personal Traits

• High integrity and professionalism.
• Responsible, proactive, and team-focused.
• Open-minded and solution-oriented.

How to Apply:

If you are ready to take on a new challenge and be a part of a dynamic team, please send your CV and cover letter to [email protected].

Join us and contribute to the success of Keda Zambia Ceramics!