Leon's Lodge
1. RESTAURANT MANAGER
A. Job Title: Restaurant Manager
B. Location: Choma
PURPOSE OF THE POSITION
The Restaurant Manager is responsible for overseeing all restaurant operations to ensure the restaurant is run smoothly and upholds Brand Integrity. The manager trains and supervises restaurant staff, ensures compliance with food, health and safety regulations as well as asset management and customer service.
Key areas of responsibility include:
- Conducts shift meetings with team members
- Ensure operational standards are implemented in the restaurant.
- Conducts opening and closing as well as mid-morning inspections.
- Assist with financial procedures of the restaurant (Cash ups, handling floats, banking)
- Assist with Conducting weekly evaluations and action plans
- Compile reports re sales turnover, and sales mix Management, restaurant stock level according to laid down procedure (ordering, receiving, stock control and stock takes)
- Helps to Motivate and develop team members
- Handling of workplace procedures
- Provide on job coaching and mentoring of crew to ensure desired skill levels
- Interfaces with customers and resolve queries
- Ensure a friendly and hospitable restaurant atmosphere
- Manages by example
- Conducts daily and weekly staff meetings.
- Supervising of Junior Employees by ensuring all staff report on time to prepare for the day
- Ensuring sales are accurately captured on the POS
- Assist with the monitoring and controlling of stock movements in and out of storage facilities.
- Ensuring quality control over meals prepared within the restaurant.
- Analyzing daily sales summaries for all items sold.
- Ensuring that there is excellent customer service delivery by all staff.
- Maintaining a link between the restaurant and all external suppliers to ensure ordered goods are delivered on time.
- Any other duties as maybe assigned by direct supervisor.
EXPERIENCE AND QUALIFICATIONS
- Should have a Diploma or Degree in Business administration or hospitality course.
- Should be sober minded and a quick learner
- Must have keen attention to detail
- Should be proactive and innovative
- Must be computer literate
- Good customer service management skills
- Experience in baking and pastry is an added advantage
- Must have three years’ supervisory experience in hospitality industry.
Kindly note that only candidates who meet the above specifications and competencies should apply by email to [email protected] enclosing their CVs, and photocopies of their relevant academic qualifications. Day time telephone and/or mobile contacts should be clearly indicated. Applications should reach the undersigned not later than Friday 17th July, 2020. Only shortlisted candidates will be contacted.