Business Relationship & Portfolio Health Officer

  • Contract
  • Full Time
  • Lusaka, Zambia
  • Applications have closed

Life Gain

For all of us

This role is responsible for creating and maintaining strong relationships with clients and partners, monitoring portfolio performance, and providing strategic recommendations to optimize portfolio health. The officer collaborates with cross-functional teams to address client needs and contribute to the overall business growth and success.

Relationship Management

  • Create and Maintain strong relationships with clients and partners to ensure ongoing satisfaction and loyalty.

Portfolio Monitoring

  • Closely track portfolio performance and identify areas for improvement to drive optimization.

Strategic Recommendations

  • Provide data-driven insights and strategic recommendations to leadership to enhance portfolio health.

Cross-Functional Collaboration

  • Work closely with teams across the organization to address client needs and support business growth.

Relationship Building

  • Foster trust and collaboration through regular communication and personalized engagement.

Exceptional Service

  • Quickly address client concerns and proactively identify and resolve potential issues.

Client-Centric Approach

  • Deeply understand client needs and tailor solutions to drive their success.

Expansion Opportunities

  • Identify opportunities to expand the relationship and cross-sell relevant products/services

Industry Monitoring

  • Closely track and analyze market developments, regulatory changes, and competitive landscape.

Thought Leadership

  • Contribute insights and thought leadership to shape industry discussions and best practices.

Agile Adaptation

  • Quickly adapt strategies and solutions to stay ahead of evolving client and market needs.

Qualifications

  • Grade 12 Certificate with a credit
  • A bachelor’s degree in a relevant field such as finance, business administration, marketing, economics or another related field.
  • Good interpersonal skills
  • Problem solving skills
  • Customer-oriented mindse
  • Teamwork and leadership skill
  • Knowledge and understanding of the job
  • Innovative and self-driven personality
  • Experience in the same field will be an advantage

If you meet these criteria and you are under 30 years of age, send your CV only to [email protected] not later than 10th June 2024.


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