Loan Officers x13

Website Micro Finance Zambia Limited part of Atlas Mara

Designation: Loan Officers – 13

Reporting Line: Branch Supervisor

Business Unit: Operations

Department

Location:  Chipata (2), Chinsali (2), Kasama (2), Kitwe (1), Solwezi (1), Kabwe (1) Lusaka (2), Chingola (1), and Mongu (1).

Job Purpose:  The purpose and role of the position is to vet Loan applications, recommend them for approval, and ensure excellent customer service delivery. 

Key Outputs & Responsibilities: –

  • Achieve sales targets as set on a monthly basis.
  • Maintain excellent Customer service and care.
  • Achieve 100% collection target for all loans issued.
  • Ensure that Customers are served within the stipulated TAT.
  • Accurate data capture of reports and loan applications in the system
  • Ensure compliance to all company policies and procedures.
  • Ensure the precise and persuasive promotion of all products.
  • Customer Retention/ Stakeholder Management.

Qualifications & Experience

  • Grade 12 School Certificate
  • Business Degree or Higher Level Diploma, or any other professional qualification in a related field
  • Experience in Sales and Marketing
  • Minimum 2 years working experience in microfinance, or banking institution is an added advantage.

Interested Applicants who meet the job requirements should e-mail their CV’s to [email protected]. Only shortlisted candidates will be contacted. Ensure to include the job applied for in the subject field. Closing date: Friday, 31st May,2024

For more job details visit our website on www.Mfz.co.zm

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