Assistant Manager – Operations

  • Full Time
  • Lusaka, Zambia
  • TBA / Month
  • Applications have closed

LOLC Finance Zambia Limited

LOLC Holdings Plc is the largest dynamic and most profitable Non-Bank Financial institution (NFBI) in Sri Lanka and is listed on the Colombo Stock Exchange. Present in the continents of Asian and Africa, the LOLC Group operates in Myanmar, Indonesia, Philippines, Cambodia, Pakistan, Tajikistan, Egypt, Nigeria, Zambia, Malawi, Tanzania, Kenya, Maldives, Sierra Leone, Mauritius, Zimbabwe, Singapore and UAE with strategic plans to further entrench its presence across the African continent and Central Asia. To support this vision, LOLC Finance Zambia Limited which is a subsidiary of LOLC Finance Plc, is recruiting qualified individuals for the following positions:


  • Experience in managing branch operations in the branch network
  • Experience in teller management and cash reconciliation
  • Awareness of day-to-day overall branch operations
  • Coordinate with branches to ensure compliance with internal procedure
  • Responsible for achieving good audit rating in all branches
  • Regulatory requirements of Branch cash management and Vault management
  • Coaching and Training staff on the process, product, and compliance guidelines
  • Branch visits and carry out spot audits and release reports ensuring achieving good audit rating
  • Perform daily, weekly, and Monthly checks
  • Closely monitoring branches to detect any violations, and errors and provide recommendations and solutions
  • Coordinate and support branches for Audit replies
  • Minimize operation losses
  • Assist Branches with day-to-day operations to resolve compliance and customer-related issues
  • Carry out preliminary investigations and release reports
  • Ensure staff carder is available and coordinate with HR to find out suitable replacements for branches
  • Experience in archiving and maintaining customer records would be an added value

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