Personal Assistant

Website Lupiyaloans Lupiya


Personal Assistant Job Application

IMPORTANT NOTICE: It is advisable to use a laptop or desktop computer for the application process.

Job Title: Personal Assistant to the Lupiya Founders

Company: Lupiya Financial Services

Location: [Lusaka, Zambia]

About Lupiya Financial Services:

Lupiya Financial Services (LFS) is an award-winning, Zambian-owned fintech startup that provides online loans and investments focused on women, rural, and marginalized borrowers.

About the Job: The Personal Assistant will provide high-level confidential support to the Founders by providing full secretarial and administrative services. Ensuring that effective planning and administrative systems are in place and maintained efficiently and effectively. He/ She is also responsible for providing comprehensive support to the Board of Directors, and Executive Team and managing the organization’s office operations.


  • Managing the Founder’s schedule: This involves organizing appointments, meetings, and travel arrangements for the Founder’s.
  • You will oversee the Screening of phone calls and emails and mail, filtering out non-essential communication and prioritizing those that require the Founder’s attention.
  • Preparing documents and presentations: You may be asked to create and proofread reports, presentations, and other documents for the Founders.
  • Handling confidential information, as a personal assistant, you will have access to sensitive information, and it’s your responsibility to keep it confidential
  • You will be required to research various topics and provide reports and insights to the Founder’s
  • Managing the Founder’s expenses: You will need to track the founder’s expenses, create expense reports, and submit them for reimbursement when need be.
  • Liaising with other executives and staff: You will be required to communicate and coordinate with other executives, staff, and stakeholders on behalf of the Founders.
  • Work with the Executive Team to coordinate the Founder’s outreach activities. Follow up on contacts made by the Founders to cultivate ongoing relationships.
  • Assist in the selection of vendors, services, and supplies necessary for the operation of the Founder’s office.
  • Manage information systems operations including hardware, software, desktop support, internal telecommunications, and
  • Replenish office materials such as snacks, printer supplies, paper, office supplies, etc.
  • Provide event management support as requested by Founders.
  • Provide hospitality to all guests and help to create a welcoming environment.
  • Answer the main phone line and respond to inquiries.
  • Invest in building long-lasting relationships both externally and internally


The Personal Assistant should have the following skills, education, and experience:

  • A personal assistant, with excellent communication skills, strong organizational skills, attention to detail, discretion, and the ability to multitask.
  • Time management, organizational, and communications skills
  • The personal Assistant should think critically and offer solutions to problems with a high level of professionalism and confidentiality.
  • A degree in Social Sciences
  • Data Analytical skills are an added advanced
  • 3 years or more of relevant work experience

Lupiya’s Mission:

Our mission is to foster financial inclusion in Zambia by simplifying borrowing processes and requirements. We believe every Zambian should be accorded fair opportunity to access financing.

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