Receptionists x2 – Front Office

  • Full Time
  • Lusaka, Zambia
  • Applications have closed

Website Lusaka Trust Hospital

LUSAKA TRUST HOSPITAL continues to grow and in order to meet the increasing demand from its clients,

The following position is being offered on a full time basis:-

1. Receptionists x 2 – Front Office

General Purpose

Ensure that patients and clients are timely welcomed and attended to on the phone and in person. As a team
coordinate and organize appointments and documentation to facilitate the smooth running of the healthcare
environment and support delivery of quality patient care.

Main Job Duties and Responsibilities

  • Ensure timely registration of patients according to established protocols
  • Ensure that the patients are assisted to complete all necessary forms and documentation including medical
    insurance
  • Manage movement of patients through appointments as scheduled
  • Assist documenting hospital admissions, tests, scans and outside appointments for patients
  • Safeguard patient privacy and confidentiality at all times.

Key Competencies and Skills

  • Multi-tasking, communication and high confidentiality skills a must.

Education and Experience

  • Full Grade 12 Certificate
  • Diploma in Records Management or equivalent from a reputable institution
  • knowledge of computer and relevant software applications is critical
  • working knowledge of healthcare insurance preferred
  • Strong interpersonal skills.
  • Traceable references

Experience: Minimum of three years’ experience in Front Office duties in a healthcare related institution

Applications should be sent to:-

The Managing Director
Lusaka Trust Hospital
Plot 2190, Nsumbu Road, Woodlands
P.O. Box 35852,
LUSAKA

Closing Date: 20 th January 2025

NOTE: ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

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