Community Liaison Officer

Website Mabiza Resources Limited

Only The Best is Good Enough For Munali Nickel Mine

Mabiza Resources Limited (“Mabiza”) operates the Munali Nickel Mine (“Munali”), which is located in the Mazabuka District, 75kms south of Lusaka, Zambia. Mabiza is a wholly owned entity of Consolidated Nickel Mines Ltd.

The Mine is a modern, world class facility with fully mechanized underground operations. To support this vision. Mabiza is seeking the services of experienced and qualified individuals to take up the position of:

Role: Community Liaison Officer

Reporting: Head of SHEC Department

Job Purpose: To play a critical role in developing and maintaining relationships with the local communities in and around the sites of Company operations; ensuring implementation of international standards (Environmental, Social and Governance) and other corporate commitments; provide insight and local knowledge aimed at enhancing the company’s ability to manage a range of risks and uncertainties; and responsible for the active involvement of the rural local communities affected by the Mine Project in the identification, formulation, and implementation of sustainable and viable projects to uplift the livelihoods of the local people.

Main Responsibilities: 

  • Community engagement (with local leaders, general community members, specific interest groups such as women, youth, and men, etc.).
  • Community development planning.
  • Engagement with the  affected local stakeholders to promote project activities and ensuring operations continue smoothly.
  • Specific technical support to operations (including land access and compensation).
  • Risk and impact mitigation (including managing and resolving local grievances, conflict resolution and mediation).
  • Social investment programmes (discretionary support for community projects and empowerment).
  • Reporting (including grievance logging and reporting to line manager, senior managers, project partners and the public).
  • Liaise with communities, traditional leaders, local authorities, NGOs, CSOs, and other relevant stakeholders to gather information that will support the project’s operational planning using interviews, meetings, community mapping and other participatory approaches.
  • Act as a focal point of contact with the local communities and leaders for the purpose of building effective communication, enhancing relationships, and ensuring high quality community service to achieve agreed goals.
  • Assist with the development of awareness programmes to educate the community members about the project and to support active community participation and ownership of the project;
  • Work closely with Public Relations Officer, Community Structures, Chiefs, NGO’s and Community based organizations and other social partners in training and sensitizing communities for participation in the design, implementation, and operation of mine sponsored projects.
  • Continuously provide feedback to the Mine on community concerns and priorities with the view to revise intervention strategies where necessary.
  • Advise on the design and support the execution of the beneficiary assessments to be conducted on completion of each sub-project.
  • Regularly refine, communicate, and grow support for the CSRI strategy.
  • Lead and conduct periodic research in various thematic areas including household economic analysis; and,
  • Monitoring and evaluation (of project impacts and social investment programmes).

Skills & Qualifications:

  • Full Grade 12 Certificate.
  • Bachelor’s degree in Environmental Studies/sciences or Social Sciences or any relevant related field of study
  • 4 years’ experience in community development work preferably in a peri-urban or rural setting.
  • Experience in managing projects in communities around the mine will be an added advantage.
  • Knowledge of the local cultural norms.
  • Ability to speak local language will be an advantage.
  • Demonstrated ability to liaise with all levels of society.
  • Ability to coordinate and negotiate.
  • The ability to network and influence a range of stakeholders, from leaders to vulnerable groups.
  • Well-developed knowledge of local community cultures, leaders, customs, and practices through prior involvement in the community.
  • Both written and verbal communication skills
  • Proficient computer skills and in –depth knowledge of relevant software such as MS office Suite
  • Strong analytical and report writing skills.
  • Excellent interpersonal skills with the ability to build effective relationships with a range of people.
  • Excellent presentation skills with the ability to engage with an audience.

MRL offers equal employment opportunities. If you are ready to take up this opportunity, e-mail or post your CV with a full application letter and credentials. Only shortlisted candidates will be contacted. Please apply to:

Human Resources Business Partner

Mabiza Resources Limited

P.O. 50799



Or email your application and C.V. to: [email protected]

Closing Date:  15th September 2023.

* Legitimate employers do not ask for payment. Find out more at safe job search tips.