Customer Agronomist Representative

  • Full Time
  • Zambia
  • Applications have closed

Website Mac Staffing Solutions Limited

Reports into: SHF Customer Facing Squad

Main Purpose

  • Showcase Bayer value propositions and train partners and smallholder farmers on the ground
  • Create demand for Bayer solutions via physical showcases and demos as well as support for digital channels
  • Build Bayer and Dekalb brand value proposition in the region

Key Tasks & Responsibilities

  • Deliver the mission for the region together with the customer facing squad
  • Jointly manage and contribute to the regional P&L with the customer-facing team
  • Ensure that the regional 90-day sales goals including budget are achieved
  • Support to identify most strategic farmer groups, coops and retailers in the squad’s territory.
  • Co-develop annual regional sales and campaign plans for the region with the team
  • Establish demand generation trials and events on the ground aligned with regional plan
  • Conduct trainings and support Demo Attendants, VBAs lead farmers and partners
  • Plan and execute show and tell demos, Side by Side and demos and community demos
  • Planning and execution of field days, farmer days and Agri show demos in territory
  • Provide agronomic support directly to farmers, farmers groups and retail channel.
  • Handle basic customer complaints and escalate complex issue to crop system agronomist
  • Coordinate seasonal demand creation workforce and partners
  • Identify business opportunities and develop strategies to capture them.
  • Identify volume and market share gaps/trends and feed into regional strategy
  • Keep track of competitors activities and market changes and feed back to supporting units

Key Working Relations

  • Cluster Customer Facing Squad Lead
  • Customer Facing Squad (incl. digital / customer interaction / retail/ other regions
  • Value Proposition Unit Support Squad
  • Com Ops Unit Support Squad
  • Partnership KAM and Tender Liaison / (new business squad)
  • Farmers, VBAs, Stakeholders, Channel & Business Partners

Qualifications & Competencies

  • University Degree in Agriculture, preferably in seed or crop protection
  • Relevant experience in crop agronomy, seeds and pest control practices
  • Solid technical knowledge of varied agricultural practices and agronomic practices and understanding of local market environment.
  • Demonstrate Bayer core competencies: Customer Focus, Drives Results, Values Differences, Manages Complexity, Collaboration, and Instills Trust.
  • Ability to collaborate/communicate with and develop internal and external partnerships.
  • Ability to work well in smallholder farmer markets.
  • Highly motivated, creative, dynamic, and well organized.
  • Proficiency in English and Kiswahili languages essential to facilitate communication at the official and ground levels
  • Valid driving license – Class G (Motorcycle)
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