Manager, Technical Training

FQM

At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.

Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.

Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.

Job description:

Overall Job Purpose

The purpose of this role is to devise our organization’s technical and compliance training strategy, oversee its implementation and assess its outcomes. You will identify technical training and developmental needs and drive suitable training initiatives that positively impacts the productivity of  the Company.

Specific Job Responsibility

This position will be required to adhere to all relevant requirements, policies, procedures and legal regulations pertaining to health, safety, environment and quality, as well as finance, human resources, and any other regulations as required by the company, relevant to the level of the role and responsibilities of the function.

Key Responsibilities

  • To lead and manage the performance of the technical training department employees
  • To identify and address technical training needs and skills gaps in support of all functions on the mine with an emphasis on mining, process, operations and engineering
  • To develop and manage all internal and external technical training interventions so as to ensure training and development take place timeously in line with strategic goals and initiatives
  • Evaluate organizational performance to ensure that training is meeting business needs and improving performance
  • The drafting and implementation of technical training & development policies and procedures in line with business objectives
  • Evaluation, improvement and management of the induction programs
  • To compile and manage the implementation of financial budgets and cost control measures in support of the training needs of the mine.
  • To ensure that the mine safety policies, values and principles are complied with in all business decisions and actions relevant to the HR department; and where appropriate to the mine in general. Implement a credible and robust records management & reporting system.
  • Provide training and development opportunities for all direct reports on an ongoing basis, with a particular focus on national employees
  • Assess employees’ skills, performance and productivity to identify areas of improvement.
  • Effectively communicate with team members, trainers and management.
  • Create a curriculum to facilitate strategic technical training based on the organizations goals.
  • Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.
  • Manage the technologies and technical personnel required to develop, manage and deliver training.
  • Keep abreast of training trends, developments and best practices.
  • Monitor and support performance development planning sessions particularly for technical departments.
  • Continuously recommend new training approaches, techniques and programmes.
  • Build well established business partnerships with the various business units.
  • Conduct international benchmarking research to keep abreast of developments.
  • Develop and enhance TRI’s footprint with regards to online learning including the conversion of all historical learner materials.
  • Analyse training needs to develop new training programs or modify and improve existing programs.
  • Design training interventions by developing relevant, value-adding training materials

Job Specific Competencies

  • Must possess excellent leadership and people skills
  • Must be able to communicate effectively in a clear and precise manner.
  • Must be able to identify customer needs, building relationships and networks.
  • Strong organisational and report writing skills.
  • Problem solving skills.
  • Business Acumen.
  • Excellent Communication and stakeholder management skills.
  • Project and change management skills.

Key Job Attributes

  • Must accept responsibility.
  • Must be able to take up new initiatives.
  • Must be results oriented and makes sound decisions
  • Must be an active listener and foster teamwork.
  • Must be of high Integrity
  • Must be able to build relationships and networks
  • Must be assertive and resilient
  • Conflict management

Experience Required to Perform in This Job

  • Minimum of 10 years’ experience in service delivery
  • Experience in the Mining Industry will be an advantage
  • Excellent written, verbal and interpersonal communication skills.
  • Superb track record in developing and executing successful training programs.
  • Critical thinker with innovative problem solving skills.
  • Highly computer literate with proficiency in MS Office and related business and communication tools.
  • Familiar with traditional and modern training processes.
  • Fantastic organizational and time management skills.
  • Strategic and creative mind-set.
  • Meticulous attention to detail.

Qualifications

  • Bachelor’s degree in Human Resources, Learning and Development, Organizational Psychology, Education or relevant field (essential)
  • Master’s will be an added advantage
  • ZIHRM Certification is a must.

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