Website Meanwood General Insurance Company
MEANWOOD GENERAL INSURANCE LIMITED
EMPLOYMENT OPPORTUNITY
Meanwood General Insurance is a growing general insurance Institution in Zambia. The Company underwrites all classes of business in respect of general insurance and has a good branch network spread across the Country.
CLAIMS MANAGER
The Company is seeking to recruit a talented and experienced Insurance professional to fill the position of Claims Manager to be based in Lusaka – H/Q and reporting to the General Manager. The Claims Manager shall be responsible for handling all classes of insurance underwritten claims.
Key Responsibilities
- Provide Leadership for the Claims Function of the Company
- Investigate, evaluate and settle claims, applying technical knowledge to promptly dispose cases.
- Notify legal counsel on litigation cases and attend court on behalf of the company.
- Adjust claims to reduce loss ratio.
- Adjust reserve to be consistent with claims outstanding.
- Process and pay claims within a specified period.
- Examine claims investigated by Motor Assessors / Loss Adjusters, further investigating questionable claims to determine whether to authorize payments.
- Handing over files requiring reinsurance to Reinsurance Manager.
- Contact or interview Claimants, Doctors, Medical Specialists to get additional information.
- Contact or interview police officers and verify circumstances from the OB (Occurrence book) at Police stations.
- Verify if claims submitted match what is covered in policies.
- Generation of Claims Report.
- Attend to Customer Complaints.
- Guidance to branch managers on claim procedure.
Key Qualifications, Qualities & Competencies
- Hold a minimum of a Bachelor’s Degree and/or ACII/FCII;
- Be a member of the Insurance Institute of Zambia;
- Minimum 5 years working experience at Manager level in a General Insurance Company;
- Possess strong knowledge of the insurance and financial services industry
- Proven track record of Claims Management;
- Have thorough understanding of insurance, strategic management, regulatory compliance and demonstrable commercial acumen.
GENERAL GUIDANCE
- FEMALE CANDIDATES ARE ENCOURAGED TO APPLY
- Submit copies of your academic and professional certificates, testimonials, curriculum vitae and telephone contacts of three (3) referees familiar with your qualifications and experience
- Send your applications and supporting documents EXCLUSIVELY to [email protected] as one document (PDF) by 10th July 2020.
- Candidates that do not meet the minimum requirements should NOT apply.
- Only short-listed candidates will be contacted.
- Meanwood is an equal opportunity employer.