Workshop Foreman

  • Full Time
  • Ndola, Zambia
  • Applications have closed

Website Mechanics for Africa

Commercial Workshop

Workshop Foreman

  • Responsible for the safe and efficient running of the workshop, maintaining modern facilities and equipment required to provide a first class service to our customers.
  • To work closely with the Academic team in providing appropriate work experience to the students of Mechanics for Africa.
  • Uphold the Christian ethos and values in all that is undertaken within the workshop and the wider community.
  • To be a Christian role model for all workshop/college staff and students.
  • Lead staff and students in Christian worship as required.
  • Manage client liaison and customer service, ensuring that estimates and timescales for work are clearly communicated to customers and that customer feedback and complaints are dealt with promptly.
  • Ensure customer requirements are fully understood and communicated in an effective manner to workshop staff.
  • Establish and maintain relationships with parts suppliers to ensure that competitive prices and
    delivery times are achieved.
  • Ensure the timely provision of parts and equipment required to enhance the smooth progression of projects through the workshop
  • Maintain a database of all purchases, work in progress, parts used, jobs completed, time taken, and staff involved.
  • Ensure timely and accurate issuing of invoices.
  • Provide comprehensive monthly reports for the CEO and Trustees.
  • Ensure that appropriate up to date diagnostic test equipment and tools are used for vehicle
    maintenance and repair.
  • Plan to provide customers with vehicle life-long support in line with an overall commitment to provide advice, strong local presence, and great service.
  • Plan for continuous improvement of the workshop efficiency and productivity by learning from what works well and what goes wrong
  • Calculate and manage the effective use of the workshop equipment and facilities.
  • Plan the distribution of work among the staff utilising available skills mix.
  • Identify individual training and development needs.
  • Manage liaison between workshop and service reception on customer vehicle progress
  • Ensure excellent communication with employees to enable them to carry out their duties
  • Ensure the health and safety of students, staff and visitors.
  • Maintain attendance records for staff.
  • Organize training programs for workshop staff in order to enhance their skills and performance
  • Facilitate and undertake the workshop learning of all students in line with course requirements.
  • Involved with the recruitment and selection of students.

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