Sky Hub Assistant x2

Website Media 365 Limited

Media 365 is an award-winning creative consultancy

SKY HUB ASSISTANT (2 positions)

Media 365 is seeking a Sky Store Assistant who is hard-working, empathetic, friendly and customer-centric, creative, and collaborative to join our team. The SKY Hub assistant will support the SKY Hub Supervisor in managing the day-to-day operations of SKY Hub and raising awareness of the SKY Girls Zed Brand. If you are a young professional with a passion for learning, hard work, and a “can-do” attitude, we’d love to hear from you!

About Media

Media 365 is an award-winning creative consultancy focused on creating brands, campaigns, products, services, experiences, and spaces that people love -through insights, strategy and content.

Established in Lusaka in 2008, we work with local and global clients in the public, private and non-profit sectors. We are change-makers who want to transform the African narrative and create a better life for Africans through innovation and creativity.

About The Job

Joining Media 365 means you’ll be joining our team where passionate researchers, strategists and creatives learn, develop, and grow. Work ethic is key to success in working with us.

Key Roles & Responsibilities 

  • Assist in the day operations of the SKY Hub
  • Create awareness of the SKY Girls Zed Brand including promotion of the brand on social media platforms
  • Perform community engagement functions on SKY Girls Zed socials (e.g. responding to comments, enquiries etc)
  • Process and receive store merchandise
  • Stock and merchandise SKY Girls Zed Hub, arrange merchandise to look tidy and attractive to customers
  • Ensure SKY Hub  is always tidy and welcoming
  • Engage with SKY Girls  in a friendly and helpful way, and discover their wants and needs
  • Input data into SKY Girls Pledge database and other feedback and reporting mechanisms
  • Provide all the needed information on promoted products and channels
  • Distribute SKY Girls Zed product
  • Answer all questions about the brand and its activities
  • Performing regular cleaning duties, which include wiping down surfaces, as well as sweeping and mopping the SKY Hub floor
  • Ensure all child protection and safeguarding  policies are followed
  • Ensuring that all in-store security, health and COVID-19 protocols are followed at the SKY Hub
  • Set up activation events, including branding and product display
  • Set up booths and promotional stands and stock products
  • Setting up and striking down events
  • Participate in SKY Girls Zed meetings and trainings
  • Performs other related duties as assigned.

Required Qualifications 

  • Grade 12 Certificate with five G.C.E “O” including English Language and Mathematics
  • Excellent written and verbal communication skills
  • Basic computer skills (MS Word and MS Excel)
  • Passionate about projects targeting girls and young women
  • Fluent in English and Nyanja/Bemba
  • High energy with the ability to walk long distances and stand for long periods
  • Willingness to work beyond normal business hours and travel as required.


  • Previous experience in retail or brand activation with great customer service

Why Work at Media 365?

  • Exciting and interesting projects
  • Fast-paced, agile team great for growth-oriented individuals
  • Fair pay
  • Communication allowance
  • Professional and career development through our global network
  • Collegial and social work environment
  • Contributory lunch scheme (from our in-house catering team)

Work-Life Balance 

Work-life balance at Media 365 is in line with consulting norms, meaning your work hours will be dictated by the phase and requirements of the project assigned to you.

In weeks with close deadlines, we work longer hours (reasonably to expect a 60-hour work week). In weeks with no immediate major deadlines, 40-hour work weeks are the norm.

You are not joining Media 365 for a standard 8-5 job. You’re joining for interesting projects and the career learning and development that being part of our exclusive team develop.

Interested candidates who meet the criteria are encouraged to apply by completing the application form here 

Applications are accepted until the position is filled.  Please note, only shortlisted candidates will be contacted. Thank you!

* Legitimate employers do not ask for payment. Find out more at safe job search tips.