Member Registration Assistants

NHIMA

Job Purpose

The National Health Insurance Management Authority through the National Health Insurance Project seeks to employ MEMBER REGISTRATION ASSISTANTS in the following towns:

Lusaka, Chongwe, Kafue, Chilanga,Ndola, Kitwe, Mufulira, Luanshya, Chingola, Chililabombwe, Mansa, Kawambwa,Samfya, Chinsali, Mpika, Nakonde, Kasama, Luwingu, Mbala, Livingstone, Choma,Mazabuka, Monze, Chipata, Petauke, Lundazi, Katete, Mongu, Kaoma, Senanga,Solwezi, Kabompo, Zambezi, Mwinilunga, Kabwe, Mkushi, Kapiri Mposhi, Mumbwa andSerenje.

Key Responsibilities

  • Conduct employer registrations
  • Conduct member registrations
  • Conduct beneficiary registrations
  • Capture biometric registrations
  • Distribution of cards for registered members
  • Provide guidance and education on services on offer to members
  • Handle complaints and provide timely responses to ensure
  • Effectively communicate with members through various channel of communication
  • Effectively communicates and coordinates with colleagues and supervisors
  • Maintains records of member interations, transactions, comments, compliments and complaints.

Knowledge, Skills, Qualifications and Experience

  • Full Grade 12 Certificate or equivalent
  • Diploma in a relevant field, marketing of any business course added  advantage field.

Competencies required for this Role

  • Diploma – Business Related Fields
Important Note: Offers of employment or job openings with requests for payment or fees should be treated with extreme caution, viewed as potentially fraudulent and reported immediately.