Chief of Staff

  • Full Time
  • Lusaka, Zambia
  • Applications have closed

Microfast HRP

Job Summary:

Our client is looking for an experienced Chief of Staff to support the CEO. The successful candidate will be the right-hand, providing high level administrative support, ensuring smooth day-to-day operations, and keeping track of strategic initiatives. From strategic decision-making to minute operational details, the chief of staff role combines comprehensive vision with a detail-oriented approach, making it a pivotal function for the business to understand and value.


Provide a strong link between the CEO’s office and other departments within the company, and between the company and external parties, as a representative of the CEO in dealings with both internal and external communications.
Manage the CEOs e-mail box, corresponding where possible on their behalf while filtering, prioritizing and escalating essential matters.
Compose correspondence dealing with issues or subject matter in ways that require considerable sensitivity, discretion, judgment, or negotiation in replying to inquiries, and/or presenting or requesting information.
Prioritize tasks, conduct daily briefings, and set schedules for the CEO.
Attend strategic initiative meetings to ensure schedule, quality, budget, resources and scope are achieved. Maintain “overall picture” of the business by tracking progress and communicate potential issues.
Develop and maintain the leadership meeting and board agenda, meeting notes and takeaway communication.
Provide input to contracts, review contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility.
Teaming up with top-tier executive to chalk out and prioritize strategic business moves.
Being the chief executive’s personal timekeeper, orchestrating their schedule and planning essential travels.
Be the CEO’s enabler
Guiding department heads with expert advice to enhance overall team efficiency.
Keeping meetings focused and planning and coordinating them effectively.
Setting key performance indicators to measure and improve team performance.
Providing hands-on support to transform ideas into reality and monitor their progress.
Acting on behalf of CEO to answer inquiries.
Steering strategic business initiatives from genesis to fruition.
Pinpointing and addressing core issues within business processes.
Presenting the chief executive and other senior leaders with detailed company operations analysis.
Evaluating risk factors when making critical business divisions.
Completing special projects and initiatives with skillful oversight and support.
Leading meetings and workshops with meticulous planning and coordination.
Identifying areas of improvement across the organization and making actionable recommendations.


Bachelor’s Degree in Marketing/Full CIMA/Business Entrepreneurship or any related field.
Minimum of 3 years previous work experience supporting executive leaders.
Strong experience with reviewing and directing business legal documents.
Strong experience managing timelines and schedules.
Knowledge and experience in organizational effectiveness and operations, process mapping and metrics
Experience working in a hyper-growth organization.
Paralegal or similar experience with reviewing legal documents.
Experience with project management.

Personal Attributes

A positive can-do attribute, independent problem solving and strong communication skills are a must.

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