MIS Team Lead

  • Full Time
  • Lusaka, Zambia
  • Applications have closed
  • Salary: -

Airtel

DEPARTMENT : Sales & Distribution

VACANCY : MIS Team Lead

LEVEL : Assistant Manager

LOCATION : Lusaka, HQ

JOB PURPOSE

Custodian of entire Sales and Distribution data and maintaining regularly updated data by zones. Provide sales analysis reports to Distribution Manager and S&D Director. Ensure channel commission payments are done timely and correctly and support to zonal teams on MIS and War room support is done. Opex management and monitoring, Trade engagement and effective scheme management.

REPORTING TO THE DISTRIBUTION MANAGER, THE MAIN DUTIES ARE:

Employee Management – People management & Development;

  • Manage, Train, coach and develop MIS team
  • Ensure all performance issues for the team are raised and managed in an effective and professional manner
  • Maintain good and effective working relationships with cross functional teams
  • Ensure appraisals are completed when required for the team

Performance Management and key deliverables;

  • Provide All Zonal related MIS sharing in a proper frequency
  • Coordinate all cross functional support required by Zonal teams including war room coordination and related analytics
  • Track and ensure that all business continuity plans are in place
  • Ensure MIS team resolves issues faced by sales staff and aggregators in a timely manner
  • Ensure targets are set correctly and on time for all zones and communicated to all stakeholders
  • Tracking of trade related activities That lead to achievement of targets
  • Ensure all partner contracts are up to date and stored correctly

Reporting;

  • Ensure MIS team liaise with zonal staff and update information for timely and correct reports
  • Monitor execution progress against plans for any zonal initiative
  • Ensure daily/weekly/monthly reports are circulated to zones and senior management i.e. USO, UAO, KYC, GA, SOGA trade activity reports
  • Ensure correctly and timely payments of all channel partners are done according to set SLA
  • Ensure all required analysis and month-end reporting by EC and group is provided in a timely manner
  • Maintain correct and updated database for all zones

Cost Management;

  • Responsible for the Opex management and maintain close track of S&D costs
  • Close monitoring of all processes to manage costs through business excellence
  • Responsible for Opex control and governance of processes

EDUCATIONAL QUALIFICATIONS & FUNCTIONAL / TECHNICAL SKILLS:

  • Bachelor’s Degree in Business, Sales, Computer Science, Mathematics or equivalent training in Business/Sales Management

RELEVANT EXPERIENCE:

  • At least 4 proven successful years of sales with a combination of direct and indirect sales
  • Exposure to the Telecommunications Industry or FMCG environment.

OTHER REQUIREMENTS (BEHAVIOURAL):

  • Customer focused and Business acumen
  • Good planning and organizational skills
  • Excellent interpersonal and presentation skills
  • High personal standards and goal oriented
  • Strong coaching skills
  • Good communications skills, both orally and in writing

CLOSING DATE

Suitable candidates are required to send their application & Curriculum vitae to [email protected] Closing date for applications is 6th November, 2020.

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